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July 2024 by Brandon Scroggin
Two stars because the gentleman behind the counter was very polite. However, why am I being asked to show ID, and if the information on my ID is correct, when all I'm doing is sending a Mother's Day card.
****************Adding an update*****************
Reached out just like the reply requested (twice, actually) and as shocking as it is (sarcasm), absoultley no follow-up. Takes 5 seconds to say sorry, we've coached our team to do better.
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June 2024 by Robin Clark
Brittany greeted me as I entered the store and provided quick and friendly service! This UPS Store is always clean and efficient working quickly to handle customer’s needs!
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June 2024 by Eva Jones
Customer service by Jarrod. He is the friendliest, most thourough, swift UPS store employee I have met!
Called me by name (looked at package) and started working with a big smile!
That’s rare these days. I have worked in customer service all my life and you have a super employee in Jarrod!
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June 2024 by Guy Mockguy_ver@prodigy
Jarrod should be doing training videos for you folks.
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June 2024 by Krystal White
Jarrod was very kind and helpful with my visit today. He provided excellent service with efficiency and care.
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June 2024 by Steven Dover
Customer service was excellent and the associates were very attentive. They also showed a lot of respect and acted as if they were happy to be there.
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June 2024 by chase curtis
Everyone here is allways extremely nice also very fast Every time I'm come in here even with long lines this is my go to place for Amazon returns I used to go to kohl's but there slow over there
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June 2024 by Pam Freyaldenhoven
Helpful employees. That's very rare these days.
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June 2024 by Morgan Hooten
Jarrod was great to work with! Asked about my day, talked about Memorial Day Weekend. Such a pleasant guy to work with! Thanks UPS for making my Amazon return so fast and enjoyable!
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June 2024 by Sara Glover
I was treated with respect, my visit was quick, I was given all of the information I needed, and all of my shipping needs were met.
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June 2024 by Lillian Strother
The friendly people and how helpful they are
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June 2024 by Leanne Homan
Staff is always very friendly and helpful
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June 2024 by Ed Gilbertson
Ease of process and friendly.
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June 2024 by kendall dodson
Friendly quick response
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June 2024 by Ashley Kutilek
Jarrod has exceptional customer service skills. He’s quick and knowledgeable and extremely nice. Always greets customers with a smile and has a positive attitude. Great asset to company.
