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January 2024 by Camill Carter
Take five takes my fleet insurance, and it always very quick and professional. When I go get oil changes, then not only change my oil, but my windshield wipers, my filter, and the filter in the globe blocks a great group of people, everyone who worked in there was professional, very funny, communicated with me, and they even put air in my tires and cleaned my windshield for me before I left. It’s always a great experience here. I really appreciate the individuals on Oak Street in Conway amazing job. Thank you so much. I really appreciate it!
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January 2024 by Stacy Baker
Person on the phone quoted a price for oil change using synthetic oil. When I got to the store the price was more than double. Supposedly the price I was quoted was for synthetic blend. If I hadn't had been from out of town and needed oil changed I would have went somewhere else.
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January 2024 by LANA McCALL
Excellent customer service from the entire team including Joey, Freddy, Darius & Mathew. They all worked together seamlessly and helped prep my Lexus for a trip from AR to NY and back. Luckily, I stopped in because they found a few issues they were able to quickly take of. Thank you !!Best Wishes,Lana Jo McCall
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January 2024 by Richard Deroque
Worst service I have ever experienced! I will never be back and will tell everyone I know not to use your service. I pulled in with 2 cars in front of me (1 in the bay and 1 next in line) at 2:50pm and I left at 3:40pm. Not the 5 minute fast service you advertised. When I finally got in the bay no one said anything to me and I just sat there with no one working on my car. Finally I had to asked if someone was going to work on my car and they said we can only do 2 bays at a time. I understand if there was a reason to do only 2 bays at a time but it would have been nice if someone said that when I pulled in. Why even have all 3 bays open! $120 for this. And to finish it off they didn’t set my dash reminder. Had to do it myself when I got home. Don’t know how you stay in business. If someone had communicated that they were short handed/equipment problems etc then I could understand but no one said anything like they couldn’t care less. 50 minutes for a 5 minute oil change. Last time I use your serviceRichard de Roque
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December 2023 by Mindy
Super nice guys. I could not pull in straight to save my life, and they were super patient and gave great directions. ? Thanks for the fast oil change and great service. I also love their hours - open until 7pm ? Very friendly, but also professional.
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December 2023 by Douglas Cherry
The guys did a great job on my car. They worked around some difficulty that were not of their making. Good pleasant service . I will be back and recommend them.
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December 2023 by Corey Langston
This was honestly the best experience I have ever had at an oil change. Freddy made the process so much simpler and easier for me despite how busy he was. He was able to answer all my questions and made everything as convenient as possible. I will indefinitely be coming back!
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November 2023 by Rene Rains
I started going there because my other place sold out and their new staff treated me like I was stupid. Take 5 techs know what they are doing. They are friendly and thorough. Been there twice and will return.
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November 2023 by Maggie Barnes
First time going to Take5 because I was trying to be in and out fast and ended up waiting over an hour. I spent way more than at the dealership because the guy said the cheapest he was able to put in my car was the full synthetic oil. Then I had oil leaking under my car the next morning and it has not ever had a leak before. I will not be back.Service: Oil change
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November 2023 by Keyla Dumas
They were awesome! When I asked questions, they gave me honest answers and they were really nice and helpful! Only place that I trust to touch my car! Thanks Take 5! Yall are awesome! Happy Halloween!
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October 2023 by Rosann Fisher
This location is fabulous. The service is great. They take care of every detail. They make sure your car is in proper condition before you leave. If they can't help you , they make a few recommendations tomechanics in the area. I recommend them highly.Service: Air & cabin filter replacement
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October 2023 by Taylor Cullum
Minimal wait time even though it was busy, a technician was giving out water bottles to customers during the 15-30 min wait, super speedy, painless service. Good prices. Educated me on things I needed to get done without pressuring me. Didn't yell at me even though it's been a while since I've gotten my oil changed?. Will definitely visit again soon!
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October 2023 by Chad K
Use at your own risk and check their work (which defeats the purpose of the service)Wanted to save some time so instead of changing my own oil I decided to give this place a try. Only had one bay open at a quick change place, but I stayed and waited about 25 or 30 min. I thought it was a bit expensive, but I figured paying for convience. Well, convience wasn't included. I didn't check their work and the oil filter wasn't tightened so I had to go to the store for more oil and crawl under my car anyway to find the leak and tighten the filter. The high-priced "10min" oil change cost about me about 3 times as much money and twice as much time. Next time It's back to doing it myself.Edit: So your response to costing me time and money and almost damaging my engine is, "we have coupons on the website!". What a joke. I didn't receive the service I paid for so what good are coupons for a business I'll never use again? Not even a sorry?Used to be, a business would stand behind their service, I guess not this one. Use at your own risk I guess, because if they mess up, you are on your own.Service: Oil change
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October 2023 by john Cole
Went to have my cabin air filter replaced, then had 2 people tried to figure out how to fix my glove box. Finally the shop supervisor had to come do it. It definitely did not take 5mins. I was there for about 30mins after my oil change was done and they didn't even offer me a discount for wasting my time! That's $150 that they will never get from me again.
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September 2023 by Kenneth Riggs
We were second in line in our bay and it took 1 hour and 10 minutes for an oil change. The service tech who changed our oil was very knowledgeable and personable. He tried to upsell us, so you can tell he was trained well to do his job. But there wasn't a sense of urgency. We didn't expect such a long wait.Service: Oil change