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May 2024 by Corrin Kincer
SLEAZY BUSINESS!!
I was hesitant about this place to begin with given the divided reviews but still decided to take the chance on a local small Business. Support local right?
Usually.
We are almost two months now (not including the excruciating long "wait time" that is just to get the car INTO the establishment) and thousands of dollars worth of work in.
Had to be brought back within 48 hours for a check engine light - would have been immediately brought back but it was the weekend.
Was charged separately for this "diagnostic" that should have been included in the original service (no code either) and now I have no break lights among other lovely issues.
It's a car, and it can be fixed (by someone else) but my bigger problem was how this was "handled"
Now when attempting to talk with the small grey haired man behind the desk (assuming a manager) and his assistant (who doesn't know how to listen to very basic requests I'll add, such as calling the actual owner of the car for permission to perform service, and not the husband because you assume the man takes care of these things) I was treated like a child, and told that each of these things are not their fault and would have to be addressed as new charges.
Awful people. The assistant woman mentioned there are days they don't know if they'll reopen with business being bad, and now I understand.
Just don't do it.
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May 2024 by Laura McCarty
Great customer service! I trust them with my MINI Cooper. I drive about 1.5 hours one way for their work. All of my experiences with Riverdale have been very good.
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January 2024 by Travis Fletcher
Very friendly and knowledgeable! I felt welcome right when I walked in the door!
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December 2023 by Zack White
They were amazing and got me in and out quickly. They were also very honestly priced compared to the others I looked at, and was even able to get my service done under the price they quoted me. They do their homework, and I'll be getting my car serviced here in the future.
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October 2023 by Julia Chambers
Very helpful and good service
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August 2023 by J DG
Rude clerk
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April 2023 by Annette Fuller Rias
Fantastic! Once my part came in Don contacted me and I was able to get my truck in and out with ease.
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April 2023 by Annette Fuller
Fantastic! Once my part came in Don contacted me and I was able to get my truck in and out with ease.
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March 2023 by Clyde Snow (IronHawk)
My brother had car shield. His deductible was $100, but they were trying to make him pay over1k, and then have Carshield pay over 5k. They were doing some scamming! That’s a very shady low down business they are doing! Please be aware if you are thinking about doing business with them!
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June 2022 by Audrey
I've been taking my MINI here for years and they always do a fantastic job! Lately there have been delays with parts and whatnot, but that's obviously out of their control and it's always communicated well when they expect a part to be in and how long for a repair to take. I wont take my car anywhere else!!Services: Transmission repair
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June 2022 by Ashley M.
I can't attest to their service because THANKFULLY I called around to other shops. I got a rock through my radiator and called to get a quote. Immediately I was met with "well we'll need to replace your upper and lower hoses as well to be safe." ..... gotta love someone nickel and dimming you after unforeseen expensive events...... she then proceeds to quote me at $987 to replace my radiator. Needless to say, I went to Rail Automotive 10 min down the road and got it done for $550 - tax and labor included.
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May 2022 by Corrie Hollowell
Waited 2 months for an appointment and then waited another 2 months just for them to look at it and say they don’t know what’s wrong and have to take it somewhere else. A huge waste of time don’t go hereService: Auto engine diagnostic
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March 2022 by Dsi Security
Took my 2005 ve Jetta tdi which is a diesel it was there for a month and a half drove it there was not running very good I told them I thought it had a vacuum leak and was not sure what else they said they could used there computer to check it out after a month and me calling several times they said it was the crank sensor and would cost 285.00 to replace it I told them to do that a week later they called and said it was not the crank sensor it was the cam sensor it would cost 311.00 to fix that a week later they call and said it was fixed I went to pick it up and take with the mechanic he said it was running good not but he thought it had some vacuum leaks I TOLD HIM THAT WHEN I LEFT IT A MONTH AND A HALF AGO I paid and took off in the car I made it to skyline dr I made it over the hill at 20 miles and hour I did make it home but it is worse now then it was when I took it to them I called them they sa6i could bring it back and they could hook the computer up to it agai . ?? Should have done that before I pick it up!!!! Be careful with this shopServices: Auto engine diagnostic
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August 2021 by Linda Habay
They now their stuff
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August 2021 by J Beritiech
Wonderful customer service
