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September 2023 by Jeremy Honeycutt
I stopped by today at 5:05pm. The person at the counter was helping a customer, another employee was carrying her purse and obviously leaving for the day. She helped me find what I needed and even rang me up! She said, 'Yeah, I'm off at 5', but still helped me start to finish!
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August 2023 by Elby Brook
Good service, fast service. I was in and out in less than 5 minutes.
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June 2023 by Danielle Mckenzie
They were super helpful
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May 2023 by Donald Hilsdon
Some items are pricey. Staff is cordial and helpful
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November 2022 by Cindy's Cracked Up Kitchen
Very helpful employee!
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June 2022 by vasiliqi Cornejo
Nice fast and even came out to my car and installed for me how kind!
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May 2022 by As0
Worst customer experience I have ever had at any store period. If you want something to have a warranty go to Autozone or Oreillys where they actually know how to log customer transactions in their system.This was my third time coming to this store because of a junk alternator they sold. First time for the initial purchase, then returned not long after that because it failed, they replaced it, then the new replacement failed once again within warranty and I had to return for my 3rd and last time.This last visit the front desk lady had a bad attitude from the beginning like she was inconvenienced for having to help anyone. I don’t know if she was the manager or what but extremely unprofessional behavior for any retail staff. She “apparently” tried looking up my purchase in their system and then told me I was a liar to my face and that I had “never been to that store”, just because she couldn’t find a record of the transaction, according her.After this experience I won’t ever do business with another NAPA chain store. Good riddance. My mistake and regret was buying any product from this auto parts chain in the first place.
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May 2022 by Ken Belote
Friendly, knowledgeable staff. Wide selection of name brand parts for auto & farm/ranch machinery. Order on line & pick up at store. If not not in stock can get quickly. NAPA parts are quality parts.
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May 2022 by vasiliqi zhoga
Nice fast and even came out to my car and installed for me how kind!
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April 2022 by Tommy Wise
Nice folks for sure, didn't have my part but we're very helpful.
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March 2022 by ravager2001
Super unfriendly. Girl with bob hair didn’t even speak. Going somewhere else from now on.
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March 2022 by Hunter Landberg
You can get better parts online
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February 2022 by Michael Barré
Nice folks. Always helpful
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November 2021 by Thomas Fulton
There are a lot of great people who work there and they go the extra mile to help you get back on the road again thank y'all so much
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September 2021 by Nguyen B.
I got the "federal contractor price" on some hose clamps today at Napa which list for 29 cents each on Napa's website. The salesman later explained that he just followed his computer and didn't know any better than to charge over 12 times the standard price for the clamps. I didn't believe him, and I won't be back to the Conway Napa.
