-
January 2024 by Monika
Took in our Chevy after getting a diagnostic that said cam shaft sensors were bad. They told us we'd need a whole new engine because of a Chevy flaw. Something didn't seem right, got a second opinion, turns out it was just the cam intact solenoid. Huge scam! Won't be going back! Wish I didn't have to give them 1 star.
-
January 2024 by Nick Tankersley
After they completed the oil change, which was very quick, my truck wouldn't start and drive out of the bay. We tried and tried but it just wouldn't start. Their technician and supervisor checked for any possible reason why it would all of a sudden not start. They concluded that the fuel pump had gone out at that very moment. Now, I was very distraught. I recently had a baby (11/30/22) and have been out of work tending to the child (single father, long story, I do have family helping me) so money at the moment is extremely tight. After all was said and done, they were willing to replace the pump, and cover the labor at no charge to me. I couldn't believe it. God blessed me every day, and the fact they were willing is a blessing. In the end my truck did crank and it wasn't necessary for them to replace the pump but the fact they were willing is truly inspiring. I pray the Lord blessed them and their families.
-
January 2024 by Karen Todd
The person greeting and checking out was very friendly and helpful. Guys in the bay did a great job as well!
-
November 2023 by Austin Godwin
Charged me for an air filter but never replaced the old one. Plus there are services included in an oil change that are not being performed. Scam!!!
-
September 2023 by Tony Flanagan
They listened and fixed my problems in a timely and cost efficient manner. I will continue to do service with Jiffy Lube and strongly recommend
-
August 2023 by A M
Changed my oil and then told me my brake pads and rotors were in “urgent” need of replacing. I asked a few questions because I haven’t heard ANY noise. The kid laughs at my question and then tells me “nobody turns rotors anymore” which I knew wasn’t true and I no longer had any faith in him.He shows me my filthy cabin filter, I said yes I would like it replaced.As soon as I’m back in my car, I checked the cabin filter and it was not replaced, instead the dirty one is there.I then go buy new brake pads because i was told it was “urgent” and I’m leaving on a 2000 mile road trip.I take an evening off work to change the brake pads. I am so mad! This brake pads still have 50% life left. I put them back on the car- they are still good for a long time! This was my first and last visit to Conway Jiffy Lube.Service: Oil change
-
July 2023 by Louise Witcher
Excellent service. Very polite and took time to explain all options. No pressure to do anything. Done in no time while I sat inside in the AC.Service: Oil change
-
June 2023 by Shanna Rae
Thank you Corey for going above and beyond to order and have delivered exactly what was needed for my vehicle while I was getting my oil changed. You are a breath of fresh air and absolutely put a smile on my face today!I will continue to return to Take 5.Service: Oil change
-
June 2023 by Hayden Morgan
This shop is amazing! They are always so helpful and kind. Miguel, Stephen, Oscar, Chase the whole crew has helped me out so much! I definitely would recommend visiting this shop for all services!Services: Auto engine diagnostic
-
June 2023 by John Speed
I stopped by this location while traveling through Central Arkansas. The service professionals were excellent, fast, and very knowledgeable. I highly recommend this Jiffy Lube location!!!
-
April 2023 by Amber Poland
The guys were great getting my car in and had it all done in no time. Very professional and they keep you up to speed on what there doing and are not pushy about what you might need only advise and give info. Great place!
-
April 2023 by L. Steve Guajardo
Tech was friendly, knowledgeable & helped me negotiate the best possible maintenance for my vehicle.Service: Oil change
-
April 2023 by Kassi Geist
Always so polite and very speedy service! I’ve used them for years and never had a bad experience with them.Services: Auto engine diagnostic
-
March 2023 by Keepfight 10
This store caused over $33,000 of damagest to my car. The manager is demetrious and when you speak with him he will not assist at all. Do not trust this location. His exact words were "I don't care if you are a veteran, they don't do anything for this country"
-
February 2023 by Vanessa Scarbrough
It was terrible. I showed the attendant the coupon I was going to use and they checked me in. The coupon was for a 39.99 synthetic blend oil change. After numerous attempts to upsell us on EVERYTHING even saying my BRAND NEW Air filter needed replacing they FINALLY finished the 5 minute (more like thirty minute )oil change.When I went to check out, the attendant said my 39.99 oil change was going to be almost $70!!!!! AND that location didn't honor my coupon even though I got it off of their corporate website. After ALOT of arguing, they gave me a 10$ discount then charged me $10 extra because my suv used 6 quarts of oil instead of 5. I am disgusted by the false advertising and feel that the attendant that checked me in , (who was also the guy checking me out ) should have told me beforehand if they wouldn't accept that coupon.Service: Oil change