9AM - 7PM
1825 E Oak St #109, Conway“iPhone wouldn't take a charge, so stopped in to A-1 Cellular and was assisted right away. They changed out the power port and it's working like new. Oh, and the staff were very pleasant too?.”
“Tammesha was amazing! She greeted us as soon as we walked in the building. She was very friendly, time efficient, and helpful! She cut my bill nearly in half and answered all of my questions and concerns! She deserves a RAISE!”
“I was helped by Michael almost as soon as I walked in the door. He helped by adding a new line to our account and by helping us resolve some issues we were having with transferring data from one phone to another. He was efficient at adding the new line and persistent at trying multiple approaches to workaround data transfer from a stubborn old android to our new android. He was friendly and patient, and he made sure that everything worked before we left.
This visit to Oak Street store was a pleasant surprise. Over the past few years I have avoided going into ATT stores due to repeatedly experiencing long waits and multiple disappointing encounters with dismissive employees at a different ATT store that is located a few hours away. However, this Conway location has an amazing staff. Their employees are congenial and helpful and I would highly recommend Michael and this Conway ATT store on Oak Street!
I would also note that earlier this year, when I called ATT about changing my phone plan, their call centers also seem to have improved. I had a shorter wait and talked to someone who gave me clear, correct answers regarding changes to my phone plan.”
10AM - 8PM
935 E Oak St, Conway“Had a easy transition from straight talk to T mobile. Quinton took great care of us. Its been great coverage so and the price for 2 lines is half of what i had been paying..THANKS T MOBILE”
“Great customer service and very understanding of price ranges!! Highly recommend. They do make monthly payments and work with you! Talk to CJ here; he’s awesome.”
“Cory helped so much to resolve a complicated issue. So grateful!Returned to the store to upgrade my phone, and Nathan and Olivia went above and beyond to be helpful with the transfer, even staying late after closing until everything was completed. Extreme customer courteousness!”
“Thank you for my new moto power. Love this phone. Thank you again Christina for connecting my Gmail and phone numbers to my new phone and love the case with glass protector. Thanks again”
“I am so thankful I came across metro TMobile, the service, the monthly payment, and especially the employees at the TMobile on the corner of oak & harkrider. They always make me feel comfortable, an easy to talk to.”
10AM - 8PM
975 E Oak St, Conway“Angel Robinson could not have been more professional, knowledgeable, and she was just an inspiration to me. It’s become the norm to not see the kind of work ethic I saw in Angel. She went above and beyond and would be an asset to any corporation lucky enough to have her on their team!!”
“I stopped by today to get my watched fixed and Ally welcomed me with a warm greeting at the door and helped with my situation. She helped reset my watch and was very friendly while we were waiting for the connection to reboot. Overall great service and I will definitely back back!”