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June 2023 by Andrew Hutchison
Amazing store and AMAZING employees. Shout out to Luis and Ulyana! I am stopping every day at night on my way to work and the staff always puts a smile on my face. My only gripe with the store is they recently put in self checkout stations. I HATE these. I don't get a discount to check myself out, and it takes away from the great experience. To management: take these out. You are reducing interactions with your great staff and customers. I also fear this will be the reason for staff cuts soon. The minute they go, you lose my business.
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June 2023 by Hasty Martin
Really clean and so appreciate the E-85 gas at a decent price, especially in this economy.
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May 2023 by felis snyder
Peaches is so welcoming everytime I go in there. She makes me smile and is so sweet.
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February 2023 by Monica Nichols
They have several pumps for so no wait as far as I have seen and the employees are always respectful
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January 2023 by Marcus Curry
Ulyana is one of the most caring sweetest and loving people I know...I would recommend anybody to that store just because of the person she is
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October 2022 by Jerica Bell
Kum & Go employees are very welcoming especially the overnight crew there is one lady there that is very nice and remembers us by name I believe her name was Ulyana.She laughs and jokes with all her customers and makes sure everyone feels welcome even when you’re having a bad day.
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September 2022 by Roman Greathouse
Great quality gas station, the pumps are always clean and working. Never had any issues with them.The counter staff are always great, they often will wave you along with a free Icee if you're courteous and the store isn't busy. Love it.
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August 2022 by Kristina Piro
The wait times for ordering fresh food from their fresher menu are typically too long. When you’re the onlycustomer waiting, it shouldn’t be so long. Often times they’re out of ingredients but fail to tell you about it. The worst part is waiting a long time and then getting an order that’s wrong. None of the tables were cleaned off in the dining area.
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August 2022 by Jimmy Dooms
Great team of young folks working there! Always courteous and don’t mind giving ya a cup of ice every now and again.
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November 2021 by Nathan Emmer
Went in to get gas and they drained my entire account then told me I'd have to wait till 5 am to do anything about it since that's when the manager comes in
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July 2021 by Bill Spangler
They are the newest,cleanest & friendliest gas station/convenient store in town. Good food,good drinks & good service. We shop there all the time.
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April 2021 by Bobby Bradford
Easy access, variety of products, lots of cold drinks and snacks plenty of parking, gas station with plenty of gas pumps. Very helpful and kind counter help.
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March 2021 by Terry “T.J.” Moore
This is my favorite go to spot for drinks and snacks always. Great regular staff members!
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November 2020 by Chris King
To expensive for me
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October 2020 by Roman
Generally the experience is fine, but sometimes customer service is lacking. The major flaw is really the Kum & Go app and rewards system. They like to send you a notification offering a survey in exchange for rewards points. If you take this survey and it pushes you over their cap of 250, it messes up your next reward. You can't obtain it. It just disappears.I filled up my tank and noticed it didn't give me the reward. After filling it popped up a message saying I have a "new" reward, even though I already had this reward in the list prior to pumping. I went in the store to have them adjust it and they told me they can't because the manager isn't here but that they would add a certain amount of points to my account (I believe it was 200 or 250). I accepted this compromise. They told me it would take 24-48 hours.A week later I still haven't received the points and contact corporate. They told me it's due to the survey and it's going to happen again. That is unacceptable. It's THEIR survey and THEIR app so that's THEIR problem. They shouldn't promise a points rewards system that effectively doesn't work.They gave me some points since the others did not go through. However I never got the missing fuel reward. I don't remember the specifics as it's been a while and I had to deal with multiple calls and emails and days of waiting but basically something is wrong with the rewards program and app where you get ripped off for the rewards due to a poorly designed app.I've started going to Shell down the street as a result.
