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February 2024 by Rebecca Olson
I have been using h&r block for over 20 years. I have always had an excellent experience and my tax preparer this year was absolutely wonderful and very accurate and enjoy the service.
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February 2024 by Nicole Parks
Jessica is awesome ?
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February 2024 by Kendra ward
Great staff did everything in a timely manner
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March 2023 by Jonathan Gray
Our tax professional was very kind, knowledgeable, and helpful.
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December 2022 by Teri G Pfeiffer
H&R BLOCK did my taxes and through no fault of theirs the IRS Says I owe another $1,8860+ to them. Why I have no clue. I have only been in this house since June 11 of 2021 and I paid cash for the house which is now falling apart. Everyone who has lived here when it was rented left no forwarding address so I'm getting their mail too. I'm so fed up with this I'm ready to move again.
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June 2022 by Krista Miller
The relief I felt when they told me I didn't have anything else to worry about!
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April 2022 by KMan Horsley
They was very helpful! Would highly recommend..
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April 2022 by Annette V
We made appointments for the people in our family, and they took all of us at the same time. It worked great getting them all done at once. Job well done.
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March 2022 by Kenneth Herring
Overpriced! my appointment was supposed to be for 10 it was almost 11 before he was ready. I was sent a email to fill out before I went in and it kept freezing up.
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March 2022 by Sarah tidwell
She answered all my questions and they were all very nice
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February 2022 by James Thurman
Mrs. Pam McLaughlin has done my taxes for years. She has outstanding. She has great preparation skills and is very pleasant throughout the process. Best I have ever worked with and I have had her to my state and federal taxes for many years. I am 79!
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February 2022 by tommy stanton
I use hr block every year and I will continue to return. Jesse was extremely helpful and enjoyable to be around. Made everything painless
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February 2022 by Kyra Harris
Mrs. Beth was so sweet nice and very helpful she makes me want to come back every year and have her do my taxes she is greatly appreciated and loved
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January 2022 by Mac McDonald
I do my own taxes every couple of years just to keep myself confident and fresh on the process, but if I was to have someone else do them next year it would be H&R, Nicole if possible. She was great.
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December 2021 by Ellen R.
I'm giving them a 3 because the advisors are very nice and knowledgeable, but they failed to submit all the online forms necessary and now we're in trouble with the IRS, which I wish on no one ever. Even though we paid on time and filed on time (except for the forms that didn't go), the IRS is now paying "special" attention to us and the problem has now caused them to audit 2019 as well. We paid and filed everything but now it's just this complete nut roll of a headache to prove it. The thing that really chafes my hide -- more than anything else-- is that this office doesn't bother to answer their phone or return messages and even though it's December, their voicemail answering system says that it's currently January (2021), so they haven't changed it in 11 months. Since we've moved since filing, I don't have an extra two hours everyday to drive there and "hope" someone might be in the office. Apparently they want you to do everything online, so after being absolutely exasperated about not receiving a return call after three messages, I went online and realized I can book an office visit that way, which I will do asap. Having this office on Conway is convenient, but with the headaches caused and lack of response and do to a move, we will be moving our business elsewhere. I hope this office does help us through our troubles in the meantime though. There's nothing more frustrating about working all your life and paying taxes on time, in full and yet being mercilessly hunted by the ITS....especially as such a small fish with only HR Block to help defend us.