-
August 2023 by kendria palmer
Worse place ever, the guy at the counter ??. If people don't treat you right don't give them your money period. They either treat me right or don't eat...
-
May 2023 by Bob C.
I had another garage install shock absorbers front and back. After a week I sensed something wasn't right. It dropped in at Helton's without an appointment- it took them just a minute to discover that the rear shocks were not installed properly. They fixed the problem right away and I was back on the road. Very pleased!!
-
April 2023 by brittney stills
I met the Heltons just a few months ago and have been nothing but beyond happy with their services. They have went above and beyond to accommodate me and will help in anyway they can. I recommend them for both Uhaul rentals as well as any vehicle repairs, etc. they are the fastest towing company, they arrive in half the time that the other local companies quote you and they are just a great business and family to do business with! Highly recommend contacting them first!!Services: Auto maintenance
-
April 2023 by Christal Campbell
Needed towing service yesterday and they came out to help. Everything was fine until the older caucasian male which I was told was the owner came to my semi truck to help me and tried to insult me and told me I can’t read. I’m pretty sure he was trying to get a disrespectful reaction out of me especially since I was an African American female but I didn’t give him the power to, but when they wanted to get paid I didn’t make it easy for them. The owner needs to talk to people with respect because it could’ve gotten real ugly. 0 out of 10 do not recommend. Spend your money elsewhere where they treat you with respect.
-
February 2023 by Amanda Ashlock
Tried to call to get a 2 mile tow for my child who's car broke down. He said he had no one available, and when I asked for any other towing suggestions/companies who MAY be available, he hung UP on me!! Dear sir, I hope no one EVER trusts your services and unprofessional manner!
-
February 2023 by Michelle Daugherty
I have used Heltons for 30 years. They are honest and dependable. Always getting me out of a bind when I need it.Sissie , Bill , Blake … the whole Helton family are some of the best people you ever come across. 5 stars!!!I have also use their U-Haul services and have been pleased beyond measure!Services: Body & Trim
-
February 2023 by Chris Robinson
awesome ppl!they worked with me and delivered my truck to my house for me
-
December 2022 by christian chavez
I’m a college student and the way they charge is outraging, I’m having financial trouble and now they are charging me $600 to release my car that got towed over the weekend. Scammers
-
November 2022 by Andrew W.
This place is absolutely awful. I came in without a single complaint -- I simply wanted my car back. I didn't think it deserved to be towed, but I didn't feel like arguing.Another family walks in, and they were towed for the same reason I was. So, of course, we discussed that. Neither of us were talking to any employee (they didn't really give us the chance; they barely acknowledged us at first). Midway through our conversation about our cars being towed, the receptionist -- a 60-year-old miserable hag -- JUMPED INTO our conversation to start an argument with me. I argued back at first, but when she kept going, I just repeated "I'm just trying to get my car back" until she stopped, because this was exactly what I wanted to avoid. I just wanted to get my car and leave. But apparently, the fine employees at Helton's Wrecker only like making conversation whenever they get to be confrontational and rude. Well, some of them do at least. The other guy who I paid did not speak a single word to me. I was being polite, saying thank you when he returned my information, saying thank you when he opened the gate, etc. Nothing.This business is ran by people who are obviously miserable with their lives. I don't recommend it. Extremely rude. I wish them happiness someday.
-
August 2022 by Jett Colt
Very unprofessional. Extremely rude. Avoid like the plague if you can!
-
May 2022 by Tammy Akers
My truck was towed for no reason. They could have given a discount since they knew it was the behavior of young cashiers that thought it was funny to have it towed
-
March 2022 by Gregory Settles
My truck was stuck in the mud on the side of my house. And I needed the vehicle to be pulled less 2 feet to get unstuck. I called this service. I explained the circumstance. I asked them the price of the service prior to coming and they quoted I can’t tell you until I get there. The tower came to my residence still never told how much would cost until after the service which he charge me $134 for a $30 job. The weather was fine. I talked to owner on the phone he was rude, very nonprofessional and not willing to resolve the issue. His worker threatened to call the police if I didn’t pay. I would not recommend them to nobody. This company should be put out business. Scammers!!!!!I have reported this company to better business Bureau.
-
March 2022 by Derrel Westover
Car accident on a Thursday. Told Conway PD that we want it taken to Conway Collision. They said nope. Helton will take it. Helton charges an automatic 2 day storage fee. We show up the following day and retrieve our items and request they drop the vehicle to Conway Collision. Monday rolls around and guess where the car is? Still at Heltons. Tuesday. Still at Heltons. We talk with them and say they are just so busy and will try. So here we are on day 7 and they finally move the vehicle and now we have 7 days of storage fees. Thanks Heltons. You guys at one point we’re decent. Now you just scam the insurance out of money for “storage fees”. Do better.
-
November 2021 by Tina Fight
My son had his vehicle towed about a year ago and I called them to find out some information about the car because my son didn't know the answers and they were able to look up that information for me and get the answers to the questions we had and to be honest I didn't think they would be able to help but I was wrong. They were extremely polite and respectful and professional. And extremely helpful!!!!
-
November 2021 by Stephanie Noles
They towed a truck for me..Very unprofessional and RUDE!!!!I would give 0 stars if I could..I would NEVER recommend this place for anyone!!!!!
