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March 2024 by - Bryce -
We took our Aussie Doodle of 4 months there to get groomed and at first we were skeptical because we were mislead on the pricing , but after seeing how they did exactly what we asked and didn't take too much hair off , we loved how it was styled around his face and the trimming of his ear hair , how good he smelled and his hair looked great from the bath , didn't cause his nails to bleed from cutting them , and even gave him a cute St.Pattys bandana around his neck to wear , we left feeling happy and satisfied with the service. Will definitely go back again!
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March 2024 by Ruth Herring
I would never take by dog there. The place was very dirty, hair even all over the front entrance. Nasty in the back area as well. Place needs an upkeep. The dogs two of them, were very scared. Not a good place in my opinion.
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December 2023 by Dalton Stingley
Took my poodle in to have a trim and styled. First off the lobby was a wreck at 8 in the morning. Hair and leaves everywhere and you can tell it hadn’t been cleaned in no telling how long. Second the guy decided to tell me the style I wanted would not work because my dog had mattes everywhere. I know what a matted dog feels like. My older poodle gets them all the time because he has course hair. My younger one that I took in has soft baby hair all over because we have never had him fully buzzed. So I left and went home. I put him in the bath and gave him a nice rinse and took my own hair dryer and brush and in 1 hour I had my boy fully blown out and not a single matte anywhere. The man is rude and disrespectful and needs a new position if he can’t do a simple job that every other groomer I have went to has been able to accomplish without any complaints of matted hair. Waste of my time and gas to be told something that’s not even true. He just wants to be lazy and buzz the dogs down to nothing. That’s not what a master groomer does.
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November 2023 by Julia Chambers
Ted and his family have always taken such great care of our fur babies. They are as their name says GROOM MASTERS!!! He has been grooming my 17 year old Golden Doodle for 15 years and does an amazing job. His son has been grooming my daughters 3 yr old Irish Doodle for the past year and does a better job than anyone ever has…and she can be difficult to groom. I just wanted to take the time to post this because I appreciate them so much. Thank you Groommasters!
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November 2023 by Kimberly K Lamb
They shaved our double fur border collies. We are devastated. You can see the before and after below.
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November 2023 by Kimberly Kaye
If you use this groomer, give exact instruction on the cut. Don’t depend on groomer to know how to cut your breed. We have borders, and they were completely shaved. It was shocking. We groom regularly and tried a new place. The dogs have always been deshedded and lightly trimmed around bottom and legs, never shaved. You don’t shave dogs that grow new coats - you deshed. Our borders are wacked up and look like poodles. We don’t know how long it may take to restore their beautiful coats.
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September 2023 by Stacy Dickson
Very disappointed! The quote he gave me on the phone was not what I was charged. He preceeded to tell me it depends on the dogs weight. I asked him if he weighed her and he said no. I told him she was 40 pounds. My husband dropped her off at 9 a.m. He went to pick her up at 3 and they brought him out the wrong dog. They got confused they said and she wasn't even started on the grooming. Finally she was ready about 4 p.m. and upon picking her up I found them to be a bit rude. They had trimmed her hair on top of her head to low. A spot on her leg they missed and I made them correct on the spot. He said they couldn't get around her mouth because she didn't like it. If you handle her appropriately she does just fine. I just feel overall this was very poor service. Really lacking in professionalism.My poor baby spent 8 hours there and that's way too much. We will not be back and will not recommend them to anyone!
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September 2023 by BFaster McMaster
I have used this business for 14 years. Amazing owners, great grooming, and at a fair price. Highly recommend.
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September 2023 by Stacy D
PLEASE BEWARE! Groome Masters of Arkansas on Salem is a JOKE! I took my Labradoodle there and they cut her way shorter than I asked for, missed a few spots, overcharged me, tried to give me the wrong dog upon pickup, said they clipped her toenails but did not, they were very rude and unprofessional. They also did not finish when they said and she was there a whole 8 hours without food, water or potty time. We are so infuriated with this place.
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August 2023 by D Taylor
The best place been going there for over 10 years. I take my girls there to get their grooming needs. He's the best.
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June 2023 by James pruett
My boy maximus had his first ever grooming session today at the age of 7yrs old. He has anxiety issues and is sometimes nippy when ppl he don't know start to mess with him when I'm not around. So I brought him in with a muzzle on for assurance to myself. When I picked him back up they said they didn't need to have his muzzle, and that he was a very good boy. He looks amazing. Definitely coming back...
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May 2023 by Mike Huff
Snoopy went in looking like a hobo and looked like a prince when I picked him up!Thank y'all Groom Masters of Arkansas
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January 2023 by Collin B.
So my fiancée took her Pomeranian here for a haircut. When she returned, they had cut the hair down to the dog's skin. They didn't even use clippers because the haircut was uneven. I do not recommend.
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December 2022 by Kenisha Powell
They did a really great job on my dog. Star looks and smells so good. We will be back?
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July 2022 by Nicolle Martini
They asked how we wanted his cut done and then disregarded it.. I almost would’ve preferred if they didn’t even ask. Some patchy spots, asked for the tail to be done and it wasn’t, ears weren’t cleaned. Quoted one price and then charged another. Just an over all lackluster experience and our search for a good groomer continues.
