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January 2024 by eugene congenie
called the man said yes otc gets the 2for 1 sale .. I go 20 mile each way pick some items that was marked otc 2 for 1 go to check out they said OH NO OTC DOES NOT GET THE 2FOR 1 but over the phone the man said yes .. this is bate and switch case the people working at the conway store do not know what they are doing one said ok the other said no by the way when i asked for the man that said yes 2for 1 on otc he just happen to just left for lunch what -B-S
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January 2024 by Savannah Strauss
If I could give a 0 I would. Filled my prescription incorrectly and refuse to do anything about it. I won’t have my correct prescription medication I take daily due to this. Very rude and sarcastic on the phone with me and acted as if it was my fault that they filled my prescription incorrectly
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January 2024 by GDSTUFF78
CVS has some good deals in the store and at a good location
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January 2024 by Loren Pierce
Pharmacy staff were all helpful and friendly. We needed help transferring a prescription from out of state, and they handled it quickly and efficiently. When we returned to pick it up, our credit card company flagged it as potential fraud (we're from out of state). Staff were patient and courteous while we sorted that out.
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January 2024 by Keith M.
8 to 17 minutes for drive thru. Won't tell the old people that when they forget to pre order their meds, they should go inside and wait rather than hogging up the drive thru. Refusing to drive out of line is just pathetic. Drive thru personnel should kick them out of line.
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January 2024 by Rita Jackson
The pharmacist is ABSOLUTELY RUDE!! I’ve never in my life been treated like such trash!!! I’m a nurse! My son’s a doctor! I would NEVER wish ANYONE being treated like this lady talked/treated me over the phone!!!!!!! I don’t recommend ANYONE using their services!!!!! If she’s that irritated and despises her job, then she needs to go elsewhere or find a different profession. This isn’t just one isolated incident. This is a monthly occurrence with the person.
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January 2024 by Darius Brown
I came in with a sinus infection, and Jared (sales associate) was incredibly nice, and made my shopping experience simple. He needs a raise.
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January 2024 by Jennifer Taylor
I honestly wish I didn’t even have to leave one star. Do NOT use CVS pharmacy. Especially the one on Oak St. The technicians are extremely rude, hateful and not helpful at all. I was trying to switch to this pharmacy from Kroger, but after my experience today I’m cancelling all of my accounts. I’m not the one to normally complain but I walked out of there with so much disgust today I had to leave a review.
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January 2024 by Frank Pelletier
Opening manager was rude and dismissive.She was not prepared to open and wouldn't estimate how long it would take...'when I finish my morning routine" was her response as she walked away.
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January 2024 by Michael Baldwin
Very polite people
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December 2023 by Allison Earl
This pharmacy lacks serious customer service. Incredibly slow and rude staff. Went in to get a couple of vaccines and not only did it take over 30 minutes but I was met with major attitude from the pharmacy manager (Jennifer). She said that I had not filled out my paperwork even though I had completed it for all three vaccinations online before I had come in. She immediately went across the pharmacy and started talking about me to her coworker. If they would wait to gossip on their lunch break, I could have been out of there in 5 minutes. They had a line of people waiting to be helped. Please prioritize your customers!!
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December 2023 by Chris Mars
What’s the point of scheduling an appointment online to get your vaccines, confirming you’re in the store at the right time, then waiting over 30 minutes to actually get your vaccines. The point of scheduling is to make something fit. In. Your. Schedule.
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November 2023 by hannah conway
I am not one to complain or do reviews but I’m tired of this pharmacy. Wouldn’t even give it a one honestly. I do not recommend using this pharmacy. They are always slow and never have anything in stock. My almost 2 year old is sick and she had medicine called in so my husband went to pick it up on his lunch break and it wasn’t ready so he went back after work and they said they were out of stock.. well called today to check on a new prescription and whoever the lady was on the phone was very very rude right of the bat.
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October 2023 by Pickle Pop
I didn't even wanna give it a one star . Be careful going in here Mandy the night time Shift lead automatically assumes your stealing, (just because you open something you knew you was already gonna pay for.)And will follow you around the store. Then will get a attitude when asking for cash back granite there is no sign anywhere saying no cash back Don't go here at night avoid at all possibility please cvs need to do better with they staff. Jennifer in pharmacy is horrible too.
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September 2023 by Blake S.
I had to wait 3 weeks to get a life prolonging medication. Their excuse was "other people get more than you and once they get theirs, there's none left to fill yours." I have a 90 day medication and sometimes they give me 30 days, sometimes 60, sometimes 90. I will be switching pharmacies.