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January 2024 by Alec Pittman
I was sold a screen protector for my iPhone that covers the top speaker of the phone, so I could barely hear any of my phone calls. Like, why even sell that type of screen protector in the first place if it renders phone calls not over the speaker useless? Went to the Cricket in Heber; they were great and had the right product. The associates at this location are friendly, and that was the only positive aspect of the whole situation.
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November 2023 by tabi
I went in to see if they could fix something, and they just told me to buy a new phone like it was that easy.... They were also just so rude to me and condescending. The lady actually huffed and rolled her eyes at me because I was confused. I have a lot on my plate and this just ruined my day. I understand if they are not able to do anything about it but they were so rude about my situation. They also lied saying the PUK was unlocked when my phone says different.. I've always talked good about my phone plan and carrier but now I am not so sure it's a good place to be.
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November 2022 by Kim Parlier
They never answer the phone when ypu call. You have to go to the store just to ask one question.
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April 2022 by Haley O'Brien
Jess & Des are literally the reason I am still with cricket. The service is great but those two make it EVEN BETTER.
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January 2022 by Enoch Bryant
Deals deals deals! What a hostel work inventory
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January 2022 by Carrie Heflin
The cricket store on oak street far exceeded our expectations. They went out of their way to be helpful. John and I will never go anywhere else!
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January 2022 by Judith Geater
My issue is yet to be resolved, but the nice lady at the Cricket store was very knowledgeable and helpful.
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September 2021 by tonya raikes
The cricket store here in Conway Arkansas will not answer their phone whenever you try to call them about anything that has to do with your account etc !!!
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July 2021 by Kirstie Bennett
I had an amazing experience today with Jordan and Des! They were very helpful and kind during the entire process of switching services and buying a new phone!
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June 2021 by Clayton Jones
Thank you for fixing my phone. I was so scared I was going to have to buy a new one but you fixed it Christina. Thank you again
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May 2021 by tressie Simpson
Thank you for my new moto power. Love this phone. Thank you again Christina for connecting my Gmail and phone numbers to my new phone and love the case with glass protector. Thanks again
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May 2021 by John Sellers
Christina thank you for making it so easy for my wife and I to Port over. Love our new phones
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May 2021 by Ricardo Navarro
Christina you are awesome. Thank you for my new moto play and case. You got me
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May 2021 by Betty Day
Thank you Dez, Jordan and Christina. I love you ladies and you help me every time I have a problem. Thanks again
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May 2021 by Cristal Newman
Christina is the best person to buy a phone for she will set it up and make sure all contacts are in. Thanks again