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December 2023 by Supriya Abburi
I went to Bank of America this morning and Tina Mam helped me to open a bank account, she was very friendly.All doubts were answered with patience
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September 2023 by Kris French
Probably the most worthless bank branch in all of Arkansas. Bank manger refused to cash a check i wrote to somebody. He was completely worthless and makes me want to move all accounts out of the us bank. Bank of America should be ashamed to have this manger working for them. I suggest corporate look into the details of this transaction and they will see
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September 2023 by Annette Vines
Closing the drive thru due to unsavory people is what I was told by the bank manager. Handle your business and maybe hire a security officer. I despise this bank and when my father in law passes I will close his accounts and never deal with them again.
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September 2023 by Shirl white
This Bank of America sucks, and to top it off they dont even have a drive-through..
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September 2023 by Da’Jounah Newsome
Takes 3 hours to set a bank account…& low staffed! The wait is entirely too long..
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July 2023 by Rania Al-Bawwab
I went there this morning and the employee had an attitude. He printed out a booklet and information for me and handed it over to me in an envelope. When I asked him if he could please tell me more about it (i.e. the answer to my concern that he started before going to grab the documents), he told me it's in there (referring to the print outs).. in other words, go read it yourself. Very unprofessional and disrespectful. I think he needs to be trained on how to work with customers and control his attitude. I'm closing my account.
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June 2023 by Philip Murphy
Long lines. Reduced hours… But friendly staff. Bank elsewhere if possible.
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July 2022 by Tammy Lauderdale
Bank of America charges an $8.00 “non-customer fee”! $8.00? Well, guess why I’m NOT a customer of Bank of America… because you charge people $8.00 to cash a check that is written on your bank!
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July 2022 by MrRonskiman
I don't bank here and don't intend to. I just called to inquire about a "letter" I received BOA and needed to validate as authentic. After a lengthy telephone recording with multiple "options" to select, I was finally given a number option to speak to someone at the bank. After 20 rings, no answer. It sounds like from a lot of the other reviews that they just don't care.
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May 2022 by Michelle L
TERRIBLE CUSTOMER SERVICE! I've have had multiple bad experiences with this branch. I needed a change made to one of my business accounts and was met at the door by a woman who was terribly rude and condescending. Apparently, they have one person who deals with small business and that person didn't have time for me right then. No problem, except this person was also unwilling or unable to help me make an appointment. Most recently, I made an appointment online almost 2 weeks ago, and today, the day before the appointment, I receive an email saying it's cancelled. No reason. No phone call to reschedule. Just an email with no explanation. I'd rather drive to Little Rock than visit this branch again.
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May 2022 by Jason Thessing
Understaffed. The wait inside to see a teller is way way too long. Bofa has closed all but this one branch to save labor expenses. Got to change banks
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April 2022 by Andrew Treece
Under staffed, long wait lines, poor customer service, no drive through option
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December 2021 by Judy Oaks
When I go there they treat you with respect and always help you with all your problems that you have
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August 2021 by Jamie Stuckey
Don't know just took a friend to Bank of America
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March 2021 by Amanda McKinney
My husband and I went by to sign the paperwork to open our accounts and were told it would either be an hour and a half wait or we could schedule an appointment for tomorrow to do it.
