-
August 2024 by Nan C Loyd
Mutders Automotive is my son's go-to mechanic and has been for years (and now mine) even though it's about a 40 minute drive away. When my Mercedes had a big problem and I was unable (nor desirous) to pay Mercedes exorbitant prices to fix it, my son said "let me take it to Murders". Murders fixed it quickly and more inexpensively than I was expecting. So grateful.
Later when my son, who is driving my car right now, got stranded several times when it wouldn't start, and everyone who checked the 2 year old battery said it was not the problem, Josh made an appointment with Murders. They quickly found the problem (and yes, it was the battery) and quickly had my car ready to go. Even checked the key fob and found out it was the wrong battery and it also needed changing.
I trust Murders with my car. They are honest and honorable. And do good work!
-
June 2024 by Jeannie Jenkins
I could not recommend Murders more! I was in a pinch when my CV axel broke the day before our big family road trip. They so kindly fit me in and had my car safe and ready to roll within a couple hours! They certainly went above and beyond for this stressed out mama, and that means the world. Customer service is 10/10. Amy is so kind and helpful and now I can feel confident and safe hitting the road with my children. I will certainly be coming here from now on for all of my automotive needs!
-
May 2024 by bobbi manning
Eric and Amy are the most honest and trustworthy people you will ever deal with and their mechanics are great guys and very knowledgeable. Awesome team at murders!!
-
May 2024 by Levi Gray
A response to the owners response: The fact that you chose to take a personal jab and comment on my character says much more about your business than any one star review any customer could give. So, kudos for that. Another reviewer here commented about upcharge. That's actually a more accurate representation of what was happening that day. In fact, I should've noted the red flags when I walked in for my scheduled appointment at 9am, and witnessed an employee arguing with another customer about essentially the same thing that happened to me. You guys didn't spend nearly as much time checking my car as your response would lead someone to believe. To clarify for other readers, I was told it would take an hour, maybe 2, to diagnose. By the time noon rolled around (3 hours in your possession), I still hadn't heard anything. So I called. Turns out everyone went to lunch and no one had even looked at my car yet. I waited another hour and a half before calling again (5.5 hours in your possession), only this time, no answer. That's when I went to go check on my car. To my surprise, it's parked in a lot across the street. I was then quoted at least another $200 just to diagnose it further. If you had started on my car when I dropped it off, you could've had enough time to diagnose it properly. It's hard to put into words the type of interaction that followed, suffice it to say it wasn't the first time I'd had an experience like that. Ever been to get an oil change, then all the sudden you need brakes, an air filter, new wiper blades, and tires? Like that. I just wanted a more accurate depiction of what a simple diagnostic was gonna cost me. You couldn't provide one. You ironically chose to compare the diagnostic to a doctor's visit. Similarly, doctor's and hospitals also hide behind exorbitant prices and seem to be clueless when you ask what those charges are. I already know that had I let you guys take full reign of the situation, I'd have ended up with labor charges that far exceeded what any honest mechanic would charge. These details aside, fact is I still got charged $100 for nothing. Better than $1000 though I suppose.
Original: They had my car ALL DAY, checked "fuses and other external components" aka ran a code reader, failed to diagnose the problem and STILL charged me $100. I paid for literally nothing. An AutoZone employee could've done what they did and in a fraction of the time...for free. Don't recommend.
-
May 2024 by Brittany Wiley
We will always choose Murders. Wonderful service and people!
-
April 2024 by Beverly Nehus
I had my Ford Edge repaired at Murders Automotive, a local family owned business. I called Amy and asked if they could look at my car on a Thursday afternoon and she said yes bring your car to the shop. I received an estimate fairly quickly and my car had three to four things that needed repaired. Amy always kept in contact with me about the arrival of my parts and when I could bring my car in for the repairs. Murders Automotive are professional in all that they do and did a fabulous job on my Edge! I have my car back the way it used to be.. smooth and amazing! I can't say enough great things about Eric, Amy and all of the staff! Thank you!!!
-
December 2023 by Ryan Alizadeh
They helped my son with his car over the phone and I’m out of state. The price and service was great! Thank y’all!
-
December 2023 by Rachel Williams
Not honest just want to upcharge you.
-
November 2023 by David Hudgens
Car died late at night due to an electrical issue. They couldn't reproduce the problem (neither could a prior mechanic) but their charges were very reasonable
-
October 2023 by Frank Matra
Great Price and Great Service
-
September 2023 by becky Higgins
I had leaking of brake fluid around my rear brakes and clanking noise coming from the rear on my van they got me right in to check the problem but they have to check other things out so had to leave it in the shop over the weekend...and I hope whatever the problem is doesn't cost me much to have it fixed being that I am on Social security...they let you know what needs checked out and gets your permission to do the work before they do it...
-
September 2023 by Paxa Rosalin
The name may seem intimidating but let me say!!!! We sent our son to college with no air conditioning because we decided to jack it up right before the 6 hour ride! Man it was hot and windows all open the entire time! We went to a different auto place but they didn't have the time....so they referred us to... Murders it was! Showing up last min they were able to fix our AC so we could go home with air conditioning!!! Thank you Murders! Especially when all automotive close around 5pm on a Friday all WEEKEND!!! Alrighty Arkansas!!! Great place and great service!!!! PLUS...GREAT PRICE $$$$
-
September 2023 by Catherine Riddell
They get you in very quickly and if you want they will give you a quote first and what it's going to cost to fix.
-
August 2023 by Tori W.
I live in Oklahoma City and my Subaru Outback hit 120k miles recently, so my regular mechanic recommended I have my timing belt and water pump replaced. I called around to several shops at home for quotes and they wanted to charge close to $2k to replace the parts, which I knew was way too expensive. My family lives in Clarksville and highly recommended Murders (and their quote was over $1k cheaper than what my local shops wanted to charge me!) so I made an appointment a couple weeks in advance and drove in to Clarksville from OKC.It was a great experience all around! I dropped the car off first thing in the morning and we reviewed the work I needed done again, and they let me know that they'd take a couple of extra hours after they'd finished replacing the parts to run the car in the shop and drive it around to make sure that everything worked fine. I thought it was awesome that they were taking the time to double check the work, that was a great reassurance for me since it was such a big job.I picked it up and drove it back home to Oklahoma the same day, and it runs perfectly! I'm very glad to have gotten in to a place that does great work for honest prices. Highly recommend to anyone, local or not, thats looking for a good mechanic!
-
July 2023 by Laura Dowd
I was stranded in clarksville due to a blown spark plug in my van. I called about 10 mechanics and no one could help me for days or weeks. Then I got to Murders on my call list. The reception lady was so friendly and helpful. They got me in when no one else could, spent 3 hours fixing my van and allowed me to get out before noon so I wouldn't have to pay for another night in a hotel. The mechanic was also very nice and explained things to me very well. The pricing was also very reasonable. Thank you all so much. You were the answer to my prayers.Services: General repairs & maintenance
