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November 2023 by k b
They can never resolve an issue they've created themselves. Repeated issues with rude behavior. Absolute loss in ordering me checks. Never once received them. Constant banking errors on their app. Absolutely sickened by their inability to have proper customer service for Veterans and civilians alike. ATMs are always down.
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August 2022 by Tabitha Shatley
This is the worst bank I've ever dealt with. Most of the people there are rude.
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March 2022 by Bethanyk
I just opened an account here after moving to the area. Everyone was super kind and helpful getting me set up with new account and debit cards. When I had an issue with getting my cave city app working I called and they were quick to help me get the issue resolved. This bank definitely has the hometown feel and make sure you are completely taken care of. I would definitely recommend them!
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February 2022 by Tabitha Shatlet
This is the worst bank I've ever dealt with. Most of the people there are rude.
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October 2021 by david saunders
their Debit Card system is terrible at least 3 times in 4 or 5 years my card has been locked,,, I depend on that card being valid and this last time it cost me half a day and $20 in gas money to fix their mistake,, and they act like it is my fault,,,well no more I opened a new account at another bank as soon as I get all my autopays moved I am closing the account
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October 2021 by Aveillia Shining
Most of the people I've dealt with here are very rude.
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December 2020 by Stevie Yancey
The staff is friendly and very helpful ! They did what Ash Flat wouldn't , by far best bank in this area !! Thank you BCC !!
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November 2020 by Cayden Burrow
I don't want to rag on this bank too much, because there is some really nice and helpful people, like the ladies and men who sit up front at the counter. They are ready to help you. But, the rest of this bank is what I would say unorganized.
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December 2019 by Todd Weber
Very friendly staff
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May 2019 by Isabella Cross
They had put my money in someone else's account and now I have to wait till Monday to have it fixed.
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February 2019 by Carlton Crabtree
Best bank around. Everyone is so friendly and respectful. Wouldn't bank anywhere else.
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February 2018 by Brandi Valdez
I love this bank, has the most friendly staff and caring. I believe their staff is what makes this bank so amazing!
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January 2018 by NotJustClash
They were not open on Saturday when their sign said otherwise. Highly disappointed. Never going back to this bank again.
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February 2017 by Rocky Top Recording and Reviews
Excellent small town bank. They were willing to give us a house loan when others said no...
