Kroger is a mixed bag for customers. While the grocery store is praised for its wide variety of produce and groceries, the customer service has been described as lacking in friendliness and helpfulness. Prices have been noted as high, but this seems to be a common issue across the industry. The gas station at Kroger is appreciated for its affordable prices, but the service desk is often unstaffed, which can be frustrating for customers trying to pay bills. Despite these challenges, the store is generally well-stocked, clean, and the employees are described as friendly. Overall, Kroger provides a decent grocery shopping experience, but there is room for improvement in customer service and pricing.