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October 2023 by phillip Bailey
I had a unit at this storage facility this week and they were great. The new managers are extremely nice and helpful. I would recommend this facility to anyone needing a storage unit. Thank u USA storage!
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October 2023 by Shandre West
The new managers are GARBAGE! Must be pocketing the late fees b/c they went from a set rate of $5.00 to $10 the first week, then $20 every week thereafter. When I asked to speak to upper management because I wasn't notified of these changes and they aren’t my contract, TRACY refused to provide me with any contact information. She hung up and stopped answering the phone. I'm moving my things out this weekend. I DO NOT RECOMMEND these scammers. Storage sloths are what they are...they DO NOT honor contractual agreements. FYI, storage was due on 9/1/23…it’s 9/22/23…not a month behind.
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April 2023 by Michael Golleher
This place is ran by thieves. I talked to John at the end of January 2023 and told him I was pulling all of my stuff because I was moving to North Little Rock. I asked him if I needed to do anything and he swears that he told me that I needed to call him after I finished moving out to finish the process. I do not recall this as I remember being told that I was good to go. Low and behold here it is March and they have charged me $140 dollars for a storage unit I have not had since the beginning of February. I talked to him today and he says there is nothing that can be done about the $140 they stole from me. They are expensive and like to steal people's money. Let them starve, avoid this place at all cost.s
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October 2022 by Michelle Shepherd
Jean is the very best! She runs the Bryant location so smoothly. Every step of the way the process was seamless. She’s not only knowledgeable but very kind. The location is great for the Bryant area. If you’re looking for self storage do not hesitate to trust them with your belongings. Thanks again Jean!Michelle
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August 2022 by William Sweeney
I had short notice to move from another state and I needed a place to store my things until I could get a living situation settled. They were welcoming and informative, not pushy or sales oriented. If I need anywhere for storage, here's the place.
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July 2022 by Sandra Baxter
Jean is so nice and helpful. At one time I rented 3 units 2 storage and one for the RV. Jean was always so nice about all of the additons, etc. going from 3 now done to none. If you need storage go see her she will definitely take good care of you!!
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July 2022 by Debi Taylor
I had a storage rented for several years. If I ever had a question Jean was willing to go out if the way to get me the answer. This company is easy to do business with.
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June 2022 by Phyllis Siegler
People very nice but when we rented the unit they said it leaked at door. After being there 8 months we moved out and some of our boxes were totally ruined and the contents. Locker # 164. Just watch your stuff. Wish we had. I do not make a habit of leaving bad reviews.
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February 2022 by Josh Crouse
We got a medium sized weather controlled storage unit, it was big enough to fit everything we needed and was very clean. The customer service we received was absolutely fantastic and we would stay if we could. The owners are very kind and accommodating. Thank y’all for everything!
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August 2021 by Bonnie Ratliff
Jean and her partner, were exceptional people to work with. Ive stored with them here for about 2 years, climate controlled unit and not once ever had a problem or issue. They made sure to communicate with me before i moved things in, made sure the unit was treated and cleared of pest or rodents before hand. The kindness most down to earth people. I am beyond pleased with my experience here at springhill storage!! 10/10 for me!!
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August 2021 by Jennifer Benning
When I was looking for a storage unit last year, Ms. Jean was so kind to help me out. The units are clean and well maintained. The location is available 24/7 so I could access my unit after hours when needed. The next time I need a storage facility Ms. Jean will be my first call!
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May 2021 by Kristin Stewart
Gene is so sweet! They were amazing and so friendly! The facility was always clean and well lit at night! Best storage center I have ever rented from! They even worked with me on staying an additional month last my contract, just great people! Highly recommend Springhill Storage in Bryant, AR!!!
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March 2021 by Kristin Burson Taylor
First time ever to need a storage building! This place did not disappoint! Loveeeee the managers and they completely took care of me.
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March 2021 by Barbara Geer
This is the best storage facility, Jean is so friendly and takes awesome care of the units and surrounding area. I will not use any other storage facility.Thank you very much for everythingBarbara Geer
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July 2020 by Mike Goodwin
We had a great experience with this company. Very helpful and Friendly. Worked with us any way they could. I would highly recommend this storage company. Thank yall for everything. It really was a pleasure doing business with you guys.
