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November 2023 by Marla Glover
Middleton has been great from the very beginning when Blake Humphrey came in and sold us our new unit. James, Andrew all the young men on the installation crew as well as the ladies in the office all have been a blessing to us. Thank you for your hard work and follow through. We are very pleased with our unit and the kind professional team at Middleton. Highly recommended!
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November 2023 by Robin Ragan
Had to replace a hvac unit at our home and could not have asked for a better installation experience. Middleton was awesome from the guy inspecting and giving the quote to the guys installing the unit. Several additional things had to be done to ensure everything was done to code. Everything went as a well oiled machine. The installation crew were all nice and answered my numerous questions throughout the process. Felt very comfortable with this crew. After the install I was shown the unit and the measures made to ensure the unit will perform as it should for many many years. I definitely recommend using Middleton Heat and Air for any and all of your HVAC needs. Thanks for a job well done.
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November 2023 by Dearl Golden
Hunter was extremely professional, knowledgeable, and friendly. He conducted the service call in an appropriate amount of time and covered all the bases. Money well spent. He will be my go to HVAC guy for any needs in that arena.Service: HVAC system maintenance
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October 2023 by David Arellanes
We have used Middleton for several years. The Tech was very friendly and professional. He gave excellent advice concerning our current issue.Large thanks to him for his help, advice and suggestions.
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September 2023 by Victoria L
Yeah I have video and pictures of one of your vehicles braking me on purpose. No where near this guy and he slowed all the way down to brake me. Horrible!!! I was getting my son home from surgery, he's autistic and was crying so bad. He wanted out of the car seat! You never know what people are going through and to try and make me crash is insane, and to flip me off wow grow up. Tag #453 VLZ don't go slow in the fast lane and if your approached and no one is beside you please be nice and politely get over. You have no integrity or values to be working for such a great company.
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September 2023 by M W Thompson
We had our HVAC semi annual service check by Middleton Heat and Air. Dylan Phelps was the service tech. His work was very professional and courteous. Although our unit is pretty old, he gave us options. In my estimation he get 2 thumbs up from me. Again, his service was excellent.
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September 2023 by Trish Jones
This is the Labor Day holiday but my call was answered promptly and a technician was dispatched within the hour. Very professional and went to work on the unit. Made the repairs and got us back with air conditioning within 2 hours. Couldn’t ask for a better situation. Very pleased with everything!Service: HVAC system repair
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September 2023 by Charles Criswell
Dylan was very thorough and explained the whole process. He also found a problem that needed attention and was fixed. I wasn't happy with the last few tecks that came here but Dylan Phelps is someone that I want to service my unit from now on! Dylan Phelps is the next best thing to Bill Grey! It's about caring!Service: HVAC system maintenance
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September 2023 by Suzi Camferdam
Middleton came out the same day within 4 hours during this awful heat way. I am about to have surgery and they took care of me so fast. Its the weekend and i was not charged double time or outrages price. I gave them great ratings and my service man Weston was awesome!! Thank you Middleton!!
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September 2023 by BLACK KNIGHT
Well I’m looking at a full replacement but James did a great job looking into the issues and patching it up to keep it going until I can get Sales back to get me a new quote. I just bought the house and the first thing I told the realtor was that unit was old and he laughed. Today James confirmed that it was built in 1995! Your company has been keeping that old unit running since then so that proves that your service has been great over the years!That’s why I trust that your company is going to take care of me now and for years! By the way James is a Great technician!Services: HVAC system repair
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August 2023 by Vicki Haydon
Khary Monroe came to service our newest AC system this morning. He did a thorough job and went above and beyond, including replacing a part that wasn’t working as it should on our one year old system. He was professional, explaining everything well, and was accommodating to move his service vehicle when my husband needed to leave for an appointment. We love Middleton!Service: HVAC system maintenance
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August 2023 by Jacquelyn Jackson
Cody White was very professional and knowledgeable about the equipment that was installed in our home. He provided a wealth of information that will help our units service our home. We will highly recommend Middleton.Service: HVAC system maintenance
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August 2023 by carolyn gordon
Middleton replaced our last heat and air unit. They sent an entire team out to our home and had everything replaced in less than two days. Middleton answers all calls, 24 hours per day. They will have someone out within hours, they listen to all of your concerns and they make sure you are satisfied prior to leaving your home. The repair technicians they send out are always professional.Services: HVAC system repair
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August 2023 by Bonni Hayes
We have used Middleton's for over 25 years and never had one complaint. Our AC unit quit working on 7/23/23 and was told on the 24th we needed a new motor for the blower and it would be shipped overnight. We were then told it had been shipped but the parts manager couldn't track it and we would just have to wait. He was no help at all for the remainder of the week. I finally posted about our issue on the Next Door page and we recd. a call from Mark McCaslin the next day. He went and bought a room cooler and sent Damon out to deliver it. Damon was a tech and figured out how to get our air up and running in about 30 minutes. Mark tracked down and had our parts delivered to our house on Monday 8/30/23 and Damon came and installed them around noon. To say that Mark and Damon went above and beyond to help us is an understatement. They did everything possible to address the issue and we will definitely use them in the future
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June 2023 by Leslie Collins
We were sweltering after our AC stopped working. Called Middleton and they promptly came out to evaluate we needed a whole new Air/Heat system. Julian French, Alex Vinson, Joseph Gaskins and Bill Gray showed up to our house on time. Explained the procedure and got to work. All were very professional, nice and charming. All I can say is we are sitting here now enjoying our new A/C and very happy. Thank you Middleton...!