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October 2023 by Hali Phillips
Zero stars but it won’t let me put zero. We told them a month before we were moving out. And one of their employees didn’t note it. So now that I’m already moved out and have let them know. I’m having to pay for another month. And they told me they won’t refund my money and no one can help me. And not only that but they raised the charge on the units several times within a one year span. And by several I mean like 3 or more times. DO NOT RECOMMEND!!!
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August 2023 by Samantha Sparks
Wonderful customer service. It was a very quick and painless process! I love the option to pay online and hands free. This further helps people like us who may not be able to get out between 9 and 5 on the weekdays!
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August 2023 by Edward Overturf
Great place and alot of choices on location...very well maintained and always dry... they are always lending a helping hand with all the storage needs
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July 2023 by Robert Nelms
My experience was great. Nice friendly staff took care of me like I was the only one renting from them.
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June 2023 by Savanna Reed
Great online experience! I had no issues getting signed up! I was given a call immediately after asking if I needed anything or had any questions! They also offered a lock, they put in my unit for me to add onto my monthly rental price so I don’t have to stop and pick one up! Excellent customer service and highly recommend!
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June 2023 by Carmel Shanley
Blake was very thorough in explaining the rental process and giving the best options in saving me the most money! I was very appreciative since moving can be very costly.
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June 2023 by Wild Life
Extra Closet has the best storage units at the best price. They are the best place to go to for all your needs, if you need clutter out of the house they are there, if you want to store stuff they are there. There isn’t any other storage unit I would use other then Extra Closet.
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May 2023 by Richard Kaufman
I submitted an online reservation and I received a call about my reservation first thing the next morning.
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April 2023 by Mrs. Morton
I highly recommend this location!! Blake was very professional and helpful! If I had to choose a storage facility again, I wouldn't hesitate to go with the Brookland location.
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April 2023 by Tara Payne
Very happy so far. Randy is super friendly and helpful
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January 2023 by Myranda Bowers
Pricing is great! I love all of the security surrounding the storage units. Blake was super informative and nice! I will definitely be recommending this place to all of my friends and family in need!
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December 2022 by Sheina Connors
I needed a small storage unit and the unit I rented was perfect for my needs. My items stayed dry and safe with little to no rodent droppings over the entire 3 years I stored my items.
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December 2022 by Roger Soles
Excellent service. Website is very easy to use. You get an email with everything you need to move in!
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October 2022 by Trish Tarkington
Employees are so polite and helpful. I am never disappointed when I have a need they are there to help
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October 2022 by Noelle Stocker
This is a great storage facility! They are very helpful and are genuinely trying to get you the unit you need.
