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March 2024 by Sarah Ellis
Pro Nails has permanently lost a loyalty customer. I will never go back! I went on my lunch break. The man left a customer in the chair with unfinished nails while he went in the back for about 8 minutes. When he came back, he was piddling around and walking slowly. He made no effort to get the customers taken care of quickly and there was someone else in waiting ahead of me. Finally I said I had to go back to work and asked what time they closed. They said 5:00 and I said I would be back by then. I went back at 4:15 and they told me they would not get me in because they were closed. I told them how they had just 4 hours prior said they would be open until 5:00. The woman said "we are closing early today." They were highly unprofessional and never even said "sorry" or tried to schedule an appointment for me. I will never go back!
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March 2024 by Angela Reuther
Should have listened to the reviews. Went here and the man that did my nails did them horribly. Several were already chipped and streaky looking the same day I left the nail shop!!! Some even looked black and I got gel French tips!! Didn’t even last a week before the polish begin to peak and come completely off. Will not ever go back!!
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March 2024 by Erica Minirth
Went into the salon 3 different times, all before 5:10pm. Tried to make an appt, was pushed off, waited over an hour in the shop, and the third time I was told they were closed at 5:09. Google clearly says 6. My money is clearly no good at this business so I’ll never step foot back in the doors.
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June 2023 by Rebecca Parker
He ripped the top layer of nail off of my index finger and just looked at me when he did it! Then proceeded to put on the tip like nothing had happened! I will never go there again!
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August 2022 by Brenda Kidd Sage
They did a good job on both my husband and myself. The man was very bossy to me, but he worked on my husband and did a good job. He wasn’t bossy to my husband. The lady did a good job.
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June 2021 by Amelia Clemons
It was awesome my first time going
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May 2021 by Julie Eguwe
Did an awesome job.
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November 2020 by elizabeth mcclure
Rude. Rude. Rude. No customer service. Lost my money stream. Don’t go there if you want competent good service as a spa experience should be relaxing, peaceful and fun. Don’t open your wallet there and support them. Many other places to go for the same service.
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September 2019 by Tacie Fulling
Have been going for awhile. I like their work but their customer service is not near as good as other nail salons. You have to pay an extra $2 per credit card transaction which makes the price even higher. I mean everyone uses a card today, so I don't see why it should be $2 more.
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September 2018 by Aleigha Robinskn
i've been here many of times! they are amazing and nice! they are so welcoming!â¤ï¸
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August 2018 by Chasity Ashley
Love this place. Very nice. Gets it right every time I go there. Been going there for 4 years perfect. Love the price, cheapest place I've been to or have heard about. Absolutely lovely
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July 2018 by Roxana Rodriguez
Place is awful, first time going and it was nothing but pitiful!! And I'm not a hard person to please at all. And they over charged! Never in my life going back.
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January 2018 by Shirley Johnson
It's a great place to get your nails feet etc. Done the service is great and the surrounding is clean.
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April 2017 by Ashley Barker
I went in for a mani pedi. The pedi was brief and my manicurist didn't even rub in the lotion in on my legs. No hot towel and the most abbreviated massage I've ever had anywhere. The manicure was done in the same chair which was fine but then she emptied the cold soapy water bowl over my feet. The polish job is amateur at best. I wish I could upload a picture of my manicure. I gave them two starts instead of one bc they did allow me to stay in the chair next to my friend until her mani pedi was finished. She was equally dissatisfied. I'm not a hard person to please but this place is not good.
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June 2016 by Diana Alley
DO NOT GO HERE! I got a pedicure 2 weeks ago and it lasted one week. My pedicures never chip....always last a month. The girl put no base coat and only ine coat of polish.
