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September 2023 by Cheyenne Gestring
My dad Joshua Gestring got his truck done and Toni a very nice lady made sure we left with everything done the right way
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August 2023 by Fernando Trevino
Horrible experience with this dealership. Took my new truck in for an insurance repair and took almost 3 months to get it back. They did not take adequate care of it while in their position including letting the leather interior get wet during a storm. When I finally went to pick it up they had scratched my paint down to the bare metal and it had to be repainted. They continuously would lie about the progress of the repair, as well forgetting to order necessary parts extending repair time. I wouldnot recommend this dealership for any reason. Would give it 0 stars if possible.
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August 2023 by Annette Randall
Thank You Durwin Brown for everything You did to get me my New Car !!! ? High Five !!!.... anyone needs transportation go see him and his friends....They make it happen!!!Thank All Y'all at Terry Thomas Ford!!! I Love My Car !!!
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July 2023 by Torya Woods
Please do not buy or get anything repaired at Terry-Thomas Ford...I have had the worst experience with them...Went in for a simple #4 spark plug replacement andy truck came out tore up. Messed upy heads, brokeny timing chains, cracked my radiator, scrapped my truck up with their vehicle lift...now there is blue paint on my truck, a socket was left on my catalytic converter undery truck, headlight bulbs were stolen out of headlamps, grill was removed and insert pieces are missing, it leaks oil now and power is messed up. Bolts, trim was removed off truck. Too top that off we paid over $5,000 for them to mess up $5,000 more in damages to our truck..please do not patronize people who don't care about you, your money, your vehicle or your peace of mind...Blytheville Arkansas don't waste your time with this dealership.
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June 2023 by Frank Orellana
Terrible experience. It took them 4 months to send me the title. I could understand if the delay was with the state, but it took the dealership 3 months to even apply for a lost title. They blamed it on “new girl” that wasn’t working there any longer. Definitely do not recommend
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April 2023 by Draper Walker
One the Best dealerships that I've ever dealt with. Friendly and no pressure at all.
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March 2023 by Steffonie Isreal
My husband took his truck there to be fixed. He told them what NEEDED be fixed and they fixed something completely different and charged us almost 1000 dollars. So now we still have a messed up truck and will be spending more money since they didn't do what he asked.
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March 2023 by KEVIN O'BRIEN
They did a great job getting me back on the road so I could finish my trip. Thanks for the speedy and great work.
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February 2023 by Gina Little
Given the situation we were in the service department was excellent. We worked with Bethany who exemplified professionalism with kindness and care. They helped get us to the rental car we needed to use to get home. Every time I talked to her she was friendly and encouraging. Thank you for being a blessing during our difficulties.
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February 2023 by Olivia Gonzalez
This was the worst experience ever!! These people had me waiting over 4 hours to buy a vehicle then I have been waiting on my paperwork for over a month!! Come to find out the deal was never closed!!! So they had to run my credit AGAIN!! Do ALL PAPERWORK AGAIN!!! I will NEVER NEVER BUY FROM HERE AGAIN!!! Horrible horrible just want you to buy a car!!
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January 2023 by Gabriel Ruiz
Amazing customer service got me in and out with a new truck in decent timely matter. The sells person that was assisting me was very friendly to myself and my family. Everything went nice and smooth other then the truck I purchased not having a few of the futures that the sales rep had described before buying it.
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January 2023 by Adilene Flores
Excelente service and something I thought it would be way more expensive end up being a little more than $600 another place told us we would need to replace the motor and they told us it was just a connector not sure what that is but they fixed our truck. Fast and at a great price, thank you.
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January 2023 by Bo Chandler
Went in to buy a Truck, went pretty flawless . Got home had a few issues but they took care of it right away.. So in the future I'll be back
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December 2022 by Richard Mullins
I'm so impressed and amazed with all the people that work at this Ford dealership. They went out of their way with kindness and hard work to help me with any and everything that I needed while I was there. I called ahead to let them know that I was on my way to them and that I was pulling a 35 ft trailer. They let me know that wasn't a problem and was waiting for me when I got there. I didn't even get the truck parked before the mechanic was at the truck waiting to take it into the shop. The mechanic had diagnosed the problem and personally show and explain everything to me and how long it would take. We had a little problem with 3rd party, but the 2 ladies (Blessed their heart) at the service desk had it figured out and had me out the door right on time. Thank you again for all of their hard work, patience and kindness.
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November 2022 by Mary Warren
Everyone was so friendly, they put us in something real nice with our trade of course, no money down, sales tax paid, yall better go shop with Terry-Thomas Ford. They're the best ive ever experienced.
