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February 2024 by Jonno Norton
Great little hotel to stay for a night or two. Good breakfast.Nearby activities: Crystal Bridges art museum is nearby and free.
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January 2024 by Just FN' Dirty
HAD PISS ON OUR BED AND MOLD ALL OVER OUR PILLOWS. THEY REFUSED TO MAKE IT RIGHT. WILL NEVER USE NOR RECOMMEND. IT WAS FN' DISGUSTING...Rooms: GROSS... I WANT A FULL REFUND BUT THEY REFUSE TO EVEN MESS WITH IT.. GET AHOLD OF ME FOR PISS SOAKED BED PICTURES
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December 2023 by Sam Keske
Convenient to the highway, but quiet. Lots of restaurants that are drivable, plus a few that are walkable. The included breakfast was a good value, served promptly at 6:30. Rooms are a bit dated, but you won't get the same shower flow out of anything from the last several years.
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October 2023 by Emily Clark
Slightly tricky to get into parking lot! Staff is amazing, rooms are clean location is central. Would have been nicer to have direct access to bike paths without the heavy traffic but really with price point- no complaints!
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October 2023 by Michelene Krueger
Great location. Close to lots of restaurants and Bentonville. Check in was easy and fast, and we were greeted with a smile. Our room was very nice with every amenity we need. We had a mini fridge, microwave, small sofa that was separated from the king size bed. Environmentally friendly soap, shampoo and conditioner dispensers along with a blow dryer. Bed was comfy and pillows great.Manager(owner?) Michelle and her husband , Tim exhibited customer service at its best. While I cannot say exactly what she provided(or everyone would ask!) it was so beyond what any hotel, at any price, would do.My thanks to this Springhill Suites!I recommend them highly!
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October 2023 by Raúl Montessori
Ana Thank you so much springHill hotel because your services were fantastic especially Ana she was an amazing housekeeper!!Something important to mention is the breakfast includes fruit and that is important for me because most of the hotels don'
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October 2023 by Geri Zero
Tim was awesome! Very helpful and polite. All of the staff were great.
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August 2023 by B Walker
Friendly Staff, clean rooms close to the AMP.Always a good place to stay.
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August 2023 by Alicia Dardar
I thoroughly enjoyed my stay here. Every employee that I came into contact with was friendly and helpful. The breakfast was great. My room was clean and comfortable.Rooms: The room had an area with a small refrigerator, microwave, and coffee pot. There was a desk with a lamp, and a sofa with 2 trays for eating on.In the "bedroom" were two queen beds. They were very comfortable and the pillows were firm but soft.The shower had good water pressure, and the sink/vanity was separate so one person could shower while another used the sink.
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June 2023 by L H.
The worst mattress ever. I chose a Marriott property as they usually have good ones. Not this property.On the bright side the room and property is very clean and all has gone well. We check out tomorrow.
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June 2023 by Julie Cobb
Clean and comfortable room. Great night sleep before a very early flight.Zero traffic at 4:00am so getting out of the parking lot and making a u turn was simple enough.
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June 2023 by Andrew Pitchko
Room was musty… had all air conditioning running and window open but still smelt. I was happy I was only staying 1 night.
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April 2023 by Keith Buntin
We stay at multiple hotels throughout the summer, traveling for sports, and this is the rudest hotel we have ever been to. We’ve called back to try to get things right and we’ve been hung up on by the manager twice it is old and outdated and the breakfast is not even worth calling a breakfast.
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March 2023 by naomi blankenship
We absolutely loved our stay! The construction caused us no problems (per other reviews) and everything was very comfortable and clean!The breakfast was wonderful, with many options and the staff was very helpful.
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January 2023 by Kelly Johnson
Extremely disappointed with this Marriott property. We were very surprised to find during our stay that this hotel is currently undergoing a RENOVATION and is a CONSTUCTION zone!! There was NO mention of construction on Marriott’s website, which is completely unacceptable per Marriott’s standards! There was NO mention of construction at check in by the front desk or any signage to warn guests or the mess and smell they would encounter. The prices do NOT reflect the conditions you will be staying in. There was a strong chemical smell in our room due to the demolition and construction. The hallways were a mess with open doors to all the rooms they are currently renovating. We understand updates and construction needs to happen but communicate that with guests. We are bonvoy members and are loyal to Marriott properties, however this hotels lack of communication with guests completely missed the mark.
