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January 2024 by Nick
Amazing staff and always courteous
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December 2023 by Maureen Howard
Great staff - always available to help.
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September 2023 by Destiny A.
Biggest scam out there! You guys are such bs liars! DON'T ATTEND their ev! Crosby did not sign any of the items we bought as it says on YOUR WEBSITE! Waited for 2 hours in 92 degree weather for a scribble on a picture with Sams clubs logo. I Hope you get sued.
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August 2023 by M C.
Our family has used Sam's pharmacy Bentonville on a regular basis for several years. Their employees are the best. They always have a helpful attitude and prescriptions are filled quickly.
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August 2023 by Nicole H.
This was my first time here and I am only rating on customer service and curb appeal. I stopped by quickly to return an item. They had 3 employees working customer service and although there was a line the wait was short. The male employee who helped me was friendly and helpful. He also told me they do price adjustments if an item goes on sale and gave me a refund for that too. The outside of this Sam's Club was nice, clean, and well kept compared to the 2 I usually shop at. I'll be back when I am in the area!
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August 2023 by Amanda Holland
Sam’s Pharmacy is one of the best we have ever used! We recently moved to the area and have been so impressed with them. They are so kind and so helpful, going out of their way to help us switch everything over and follow up with us. We love it!
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July 2023 by Mitzi G.
Sam's Club Cafe especially are some of the most hard working people I have had the pleasure to work with. Dedicated to perform to the company's rules no holds barred even if people are rude and could careless what time of day it is and they want what they want! It was an experience for sure. No I could not do it anymore. Exceptional team no doubt! People yelling at them and being so disrespectful to them throwing stuff at them, ordering while they are closing or trying to close is just too much. This group of people keep calm and keep cooking and serving the people. Manager is OUTSTANDING! Supervisor is AMAZING and the crew do everything they possibly can to make sure you have the Best Shopping experience at Sam's Cafe. Hats off to these Fine Folks!
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April 2023 by Lisa N.
i am writing to you today to let you know how thoroughly bothered and upset i am at your most disturbing practice of taking my money, not delivering, my full order and not informing me of such!i placed an order on march 3, 2023 for my granddaughter, whose mommy is serving our country in the usa navy. i really wanted her to receive something special for easter. i placed an order on march 3, 2023 to make sure it would not only arrive in time, but to insure the item was in stock. the item model #622467 was never delivered with the second item #990053677.i did not find out until april 6, 2023 that half of the order was not delivered. sams club.com never contacted me to inform me of this. i only found out when i did an online chat with sams club.com on april 6, 2023 - 35 days after i placed the order, that it was damaged and returned!!!sams club.com never notified me of this damaged item not delivered!sams club.com never sent a replacement of the damaged item not delivered!sams club.com never refunded me when they did not deliver the damaged item!sams club.com stole from me -taking my money and did not deliver my item.i am shocked and dismayed. i found out 2 days before easter that my granddaughter's easter item was not delivered on march 7, 2023, but that now sams club.com was out of stock of the item that i odered 35 days prior to easter to ensure it would be in stock. it was now too late .this was very upsetting to me, to say the least.in contacting sams club.com, i was informed on april 6th, 2023 that the item had been damaged and not delivered. sams club.com has since refunded me, however that is not the point!! this is the worse customer service experience from sams club.com.what an immensely disappointing experience - letting me down with not providing the item i had paid for a month earlier for my granddaughter to have a very special easter treat!sams club.com needs to address this lack in customer service asap. long time sams club member
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December 2022 by Debbie McDonald
Always great and helpful service but on refilling a prescription today I was told they no longer price match with Walmart. The prescription is $20 higher for 90 days.
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October 2022 by Suzi Behring
Fast. Efficient . Friendly
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October 2022 by Jessica Novak
Fastest tire service I’ve ever had! Great job ? ??!
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September 2022 by Glenda Recio
Why a one star? Learn to communicate before you fill a prescription with brand name which you overcharge for someone who doesn't have insurance.There are other avenues
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August 2022 by Jasmine Plymate
Apparently this Sam’s Club is testing out a program with pick up that allows more orders to be placed per pick up window than they are capable of… This creates extra stress for the workers and customers. Something needs to change.
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June 2022 by Kathy O.
Pharmacy is busy but frequently, only a few minutes to wait for service. Benches for those needing a rest. There is an automated blood pressure booth. There's a place to recycle old medications. Staff is friendly, helpful and efficient. Prices reasonable to free with many medications with a Sam's membership. Membership not required. Have a pharmacy pick up offered also. Clean store and restrooms.
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March 2022 by Tom S.
No competition with Costco in southern Flordia Produce not has freshNot as organized and their requirements not as strict as Costco
