Rush Running Co. is a highly regarded running store that provides exceptional customer service and expertise. Customers consistently praise the knowledgeable staff, who take the time to understand their needs and recommend the perfect shoes. The store's employees, such as Sam, Kelsey, and Ava, are described as friendly, attentive, and helpful, guiding customers through the selection process with care and expertise. They perform gait analyses and allow customers to try on multiple options, ensuring a perfect fit. Customers, whether seasoned runners or new to the sport, appreciate the store's 30-day return policy and wide selection of brands, including lesser-known ones like Diadora that turned out to be a perfect fit. Overall, Rush Running Co. is praised for its outstanding service, knowledgeable staff, and commitment to helping customers find the right shoes for their needs.
I came in looking for shoes and Sam helped me! Great customer service as soon as I walked through the door and through out the whole process. Very knowledgeable.
April 2025
I went in last week to take back a pair of shoes that weren’t the best for me and Kelsey helped me find a perfect shoe. She was amazing and made me feel so comfortable and listened to all my concerns and answered all of my questions with helpful insight. She was so kind and helpful and made it a great experience. Thank... read full comment
May 2024
As a novice runner they helped critique my running style and then presented me with a handful of options. Ended up choosing the Diadoras, a brand I never heard of that fit perfectly with my feet and are suuuper comfortable.
