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October 2024 by Jessica
Charged me $2 for a $1 label because I used a credit card. And then they made me go walk back over to USPS to mail it myself! Total scam!
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November 2023 by Kristina Pearson
The small sign in the window, “customer service practiced here” is not just a statement, it has shown to be a company philosophy! We have used Pakmail for two large shipments of personal belongings from Arkansas to Germany. Whether the objects were very valuable, or if the only value they had was sentimental, whether made of bone China and glass, or of metal and rock, Keith and his Team Jose´ packaged everything with thought and the utmost care. We did not know it was even possible to mail such a wide range of items. Yet Pakmail organized the shipments and logistics for us, gave an accurate price quote, completed the necessary paperwork, and did the most amazing job on packaging and custom palletizing/crating everything. They exceeded our expectations by staying in contact with us through the customs clearance, all the way until the shipments arrived in perfect condition at our doorstep. Thank you, Keith and Team Jose´! It has been a pleasure. You might be surprised what else we may come up with to have shipped.
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March 2023 by Brooke E.
Keith saved the day. I had over 100lbs of boxes in bentonville at 4:30 on a Friday that needed to arrive in FL SATURDAY! He was very patient with my chaotic requests and got our products out for 9:30am delivery. Thanks pakmail!
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January 2023 by Scott Catto
What a find! PakMail is fantastic - helpful, knowledgeable and patient! They will pack, organize and ship your small move, antiques, art, furniture, etc when the job is too small for one of the larger van lines. A fantastic solution when you have a less than a full room of items to ship! Prices are great too!
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November 2022 by Chandler Abbott
Went above and beyond to help with an overnight package
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October 2022 by Susan Archibald
I’ve come in here a few times with items that are difficult to pack for shipping and they have been able to help me every time. And my packages arrive every on time, every time. Great, friendly, customer service as well.
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September 2022 by Marek Przezdziecki
I had a great experience with Keith and Pak Mail. They shipped my late parents' dining room table and chairs to New York State. I had arranged everything with Keith over the phone. They picked up the furniture at the storage unit where it had been stored, they packed it up, and they arranged the shipment. Everything arrived well packed on two pallets, and in great condition, about 7 days later. He was very flexible and accommodating, and friendly. The price seemed pretty reasonable. I highly recommend them.
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September 2022 by Marguay P.
I had a great experience with Keith and Pak Mail. They shipped my late parents' dining room table and chairs to New York State. I had arranged everything with Keith over the phone. They picked up the furniture at the storage unit where it had been stored, they packed it up, and they arranged the shipment. Everything arrived well packed on two pallets, and in great condition, about 7 days later. He was very flexible and accommodating, and friendly. The price seemed pretty reasonable. I highly recommend them.
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July 2022 by Susan C.
Keith and his team are, in a word, AMAZING!! We are out of state and recently needed to move our parents out of their home in Arkansas and into assisted living. Needless to say they were unable to take everything with them. My 91 year old dad had been using a desk that once belonged to my grandfather. Living in Calif. I was unable to pick it up. The desk was delivered to Pak Mail and Keith and his team packaged the antique desk and had it shipped, arriving today, as promised, in impeccable condition. Keith was extremely responsive to all my questions and gently relieved all my anxieties about shipping to CaIif. The way the desk was prepared for shipping was incredible, not to mention all the bubble wrap protecting this antique beauty. I HIGHLY, HIGHLY recommend Keith and his team for any and all of your shipping needs! THANK YOU Keith! You were a true gentleman and a real pleasure to work with.
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June 2022 by PlainOlBill
So we had to send back my mother-in-law's treasured belongings to her family as momentos and keepsakes in Arizona. The items needed to be cared for and safely transported. One item in particular was a lamp that contained glass enclosed butterflies and a large shade. It had been in the family for decades. One family member really wanted it and we had to send it from Bella Vista to Arizona. Arrived at Pak Mail and discuss everything with Keith the owner. All I can say is WOWZERS!Keith puts so much time and attention and care into the safe transportation of this treasured heirloom that you thought he was sending his prize possession to one of his family members.All that to say we were highly impressed with the efforts and thoughtfulness that went into a complete and safe journey for these precious treasures to family members across the states. Thanks Keith, nice job!
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May 2022 by Nikita Wellner
Keith was super helpful. Thank u for helping me lug in 6 arcades! U are a champ!
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January 2022 by Andrew Blair
Pretty sure the just take fedex/ups pricing and mark it up 20%.
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January 2022 by JT Timbs
Does not do notary services even though it is advertised on the building and inside
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December 2021 by Lynne Campo
Pak Mail on South Walton is great! I was having a lot of problems with Amazon deliveries coming to my home. I was pretty much giving up on them. Then I decided to try using Pak Mail as an Amazon Hub and I've never had a problem again! The staff is friendly, my packages are safe, and it's convenient. They hold them for three days. Handicap accessible.
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June 2021 by Linda Joyce
I bought a Antique Chandelier on Facebook Marketplace. I was afraid to have it shipped. The seller used this Pak Mail location to pack and ship it to me. It was carefully packed. And arrived in perfect condition! I am so happy. Thank you so much. It is safe to have Kevin and his staff to ship your beloved items.
