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February 2024 by B Hill
Great place for oil changes, tires and car maintenance.
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February 2024 by Cheng Yang
Welcoming shop.
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February 2024 by Desi Auditore
They didn't phone me back when they said they would and they didn't answer when I phoned numerous times trying to get a status update on my vehicle.
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January 2024 by Taylor Kathryn
Would never take my car back here!! They don't know anything besides the basic mechanics. Called to see if they could look at my car that wasn't starting, they told me yes they could look at it that day, never heard from them that day, called the following afternoon to find out all they knew was the transmission was good and they were still testing it and would call back in a hour, never heard from them.. called hours later to find out they just don't know what was wrong with it and they would call me back at close.. never heard from them.. called the next morning morning to find out they still didn't know what was wrong and again i called hours later to find out the car seems fine and could pick it up since they didntknow what was wrong.
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December 2023 by Adrin Bentley
Dropped off 12/18. The two associates working Monday and Tuesday handled the garage and phones alone short handed. Found my problem, discussed options 12/19. Found parts overcoming problems with vendors. Finished EOD. Picked up EOD. Misfire and call to report EOD. Associates pick up the phone and send help. Immediately check car, run diagnostics, give me a ride home, and take my car back to the garage. Fix my car and call to let me know. They went the extra mile. Outstanding responsibility and work ethic. I am a loyal customer if I know those two are working at Midas.
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November 2023 by Roberto Tartarini cisneros
Good service and fast delivery
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November 2023 by Sarah Preston
I'd like to thank GM Hailey for taking the time this morning to drive down to the Fayetteville Midas and help us retrieve our keys from the drop box. We didn't realize they were not open during game days! Thank you so much for taking the time out of your Saturday to help us.
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September 2023 by Maria_ Moore
I’m shocked by how bad the customer service was and the lack of acknowledgment I got when I brought my car to get an oil changed and possibly brakes. Christie at the front desk, stayed on her cell phone for 5 minutes when I came in and finally decided to help me after she hung up. Then I received a quote for my brakes( not routers) that was so astronomical all I could do was laugh. I only needed brakes but was told it’s $500 an axle ? I’m not even sure how they still have their doors open. I’m sure not for much longer with prices like that. Wouldn’t recommend to even people I don’t like.
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September 2023 by Mary King Gil
Have been doing my oil changes since we moved here & have replaced brakes. Always do a great job.Services: Vehicle Inspection
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August 2023 by Carigan Hoelzeman
I had a wonderful experience with my oil change at Midas in Bentonville! Hailey at the front desk was so friendly and communicative and the guys got my oil changed very quickly! It was also convenient to be able to schedule an appointment, as many places are only first come first serve with 2+ hour wait times. I will definitely be going back to Midas - it’s wonderful to have an auto center you can trust.Services: Tire rotations
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July 2023 by Libby Banagale
Everyone is polite, nice, and professional. I feel very safe in trusting them to do what needs to be done with care. The vibe they give off is, "we want to take care of you." Nice
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June 2023 by Karl B.
Got my brakes done and was $500 cheaper than down the road. Good warranty and reliable service. Great communication as well.
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June 2023 by christopher cauthen
Terrible communication for one and every time they would tell me my vehicle was ready through a text message I would pick it up and there would be a new problem. They “test drive” your vehicle and I saw on numerous occasions with others vehicles that they are reckless when “test driving”.
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May 2023 by Italo Lins bjj
I had a horrible experience at this place. The employee , clearly intent on not taking my service, made several excuses to discourage me. He practically made me believe that the car is irreparable and that I should give up. He could have been honest and say that it was a very long service and that it would not be possible to do it due to the number of cars on the day, for example.If you need to fix your exhaust, I do not recommend this place at all.
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May 2023 by Mother 2Daughters
Staff was friendly and very helpful in explaining the issue. The issue will have to be fixed by the dealer, but they made sure the car was driveable so I could get down the block. Will return for diagnostic next time we have an issue.Service: Auto engine diagnostic
