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August 2024 by Kathy Easterling
I have been bringing my 2019 Nissan Murano to McLarty Daniel for routine maintenance. They do provide a clean waiting area while work is being done. On my most recent visit, my service advisor handed me several pages of Additional Service recommendations. I did my due diligence and realized that the photos that accompany the recommendations are stock photos and not actual photos of my vehicle parts. I also noticed that some of the work they suggested differed from Nissan's Maintenance Schedule in the vehicle manual. I'll still go to McLarty Daniel for my car maintenance, but before just allowing them to do repairs, make sure they are not pushing unnecessary or premature work.
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August 2024 by Angelique Stevens
I am lifetime customer! Jennifer made my experience easy and FUN! They treated me like they truly valued me as a customer. Go see them if you want a deal you can be confident in. Thanks you guys!
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August 2024 by Tanner Dodge
Horrible the sales manager of preowned Dan is the worst person I’ve ever came in contact with is was rude horrible to deal with and I hope you all see this review in time so you don’t waste your time with this dealership I wouldn’t buy anything off of these people.
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August 2024 by Chase Havens
Don't need assistance, had my fill last week. According to your service manager Paul. Nissan brakes suck, the new technology he stated causes the brakes to pulse/vibrate when going down big hills, specifically Bella Vista area. And he said he's had multiple people in the bella vista area say they have the same issue. Feels like a rotor problem but I'm not a mechanic, but I know it's not normal to change brakes every 30k miles and for them to vibrate.
If you actually search for Havens you shouldn't have any trouble at all. Unless your system sucks also.
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August 2024 by Pat Pullum
I got the courtesy shuttle. The driver was very personable, friendly and professional.
The whole service experience went well. My service tech kept me informed of the progress and also sent me the shuttle to bring me back to the dealership.
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August 2024 by Erwing Giles
Super bad service and poor organization by the parts and service area.
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August 2024 by Megan Galvan
Took my vehicle to have service done and had to pick it up after my husband got off work, because I had to borrow his truck, as we picked it up notice that the fuel lid had been bent backwards to the point that it would not shut. Brought it back the next day and they watched their camera to tell me they didn't do it. I have really hard time believing them when it wasn't broken when I dropped it off and they won't let you see the video of when you dropped it off to prove that it wasn't broken. Won't be returning to do any business with them in the future.
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July 2024 by Lee Mcfalls
Got in wnd got out in a couple hours.
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July 2024 by Jimmy Short
Cruz is the man! He took care of me very well and set me up nice with a 2021 Toyota Tundra. Thank you Cruz & McLarty team! Best service around.
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July 2024 by Felicia Jordan
We had a great experience from the chose of the vehicle, getting everything processed, making my kids feel comfortable and happy, all the way through to the closing. It was an all around great experience.
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July 2024 by Glena Caro
Good place to find a good vehicle. Workers there are great! Nice guys!
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July 2024 by spence vr
Service rep exceptional & service exceptional
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July 2024 by Crystal Cole
Although it took longer than I expected, and the work needing to be done was more than I planned for I am happy for the recommendations. The service and communication was on point.
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July 2024 by Ayyappa Jonnagadla
Outstanding car service - professional, fair, and highly recommended!
A friendly service adviser (Mike Boenne) who ensures every customer's needs are met with utmost professionalism.
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July 2024 by Vacilio Anaya
Awesome Job, and Thank You Josh Garcia for your kindness and expertice you were very well trained for your job, a very good man very kind and helpful.
