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July 2023 by Jason Wood
Spoke with Eli on the phone and explained my problem of trying to get a deposit to go through as to avoid overdraft fee. He begins to laugh at me over my issue. Spoke with Blake a manager who said all he could do was coach him. No apology, nothing. Blake even said Eli told him he laughed at me.
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August 2020 by Elizabeth Casey
Stephen Wright is the WORST lender I’ve ever had the displeasure to deal with. Thankfully they represented the buyer, not myself. I would have never picked such an inexperienced lender. He held up the sale of one of my homes after giving a clear to close because he didn’t understand how the purchasing process works. Don’t give clear to close unless it is clear to close. It’s simple really. I do NOT recommend working with this bank. If you’re selling your home and the buyer is using this lending company, RUN! I had to get attorneys involved because of his lack of competency in the industry in which he is employed. Completely asinine, utter nonsense, a complete waste of time and ignorance is all you’ll get with this lender. As an employer, I would reconsider his employment status.
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May 2020 by Katie Fields
Legacy National Bank has the most amazing and dedicated staff . I have had issues activating a corporate card before the pandemic shutdown and during the 6 week span the staff never gave up getting me what I needed and hand delivered a new debit card to my place of work and walked me through the process of setting it up corporate wise. Once we finally got it to work I called the teller who has been helping me (Betsy) and let her know the good news and we celebrated. Great customer service, going beyond what it takes to make things right. I highly recommend this bank.
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April 2020 by Becca Finn
Nope don't recommend they are losing 3 customers this month. One they were still charging 5.00 service charge on all their Legacy L accounts and whwn they went to just regular accounts they didn't tell customers they were xha Gung and found out still charging 5.00 service charge
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January 2020 by Ken Holden
Friendly knowledgeable staff that answers questions and resolves issues. They know me (and my family) by name. Refreshing experience!
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October 2019 by Becca Finn
Only if Donnie Gibson is still there once he leaves it won't be worth it anymore
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October 2019 by Brian Meshell
I would give zero stars if it was possible. That kind of attitude is not the way things are done in Bentonville.
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July 2019 by Dale Crawford
Friendly helpful people at Fayetteville branch.
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May 2019 by Kellie Holmes
Best place to work, and of course best bank in NWA!
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February 2018 by John Upton
Great location, coming soon!
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November 2017 by Ashley Harris
We closed on an SBA loan this summer with Legacy Bank. In the past I've avoided SBA financing in our business because I've been intimidated by the paperwork and the reputation for being a slow and tedious process. Legacy Bank is THE place to go for SBA financing, hands down. Martha Londagin did such an amazing job navigating every part of the process and keeping every detail in place and closed our loan on schedule! The communication throughout the process was invaluable. I've never worked with a bank that did such a great job of keeping me informed and essentially holding my hand. I'm truly pleased and grateful!
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November 2017 by Omar Kasim
Have had the opportunity to work with Martha from Legacy for a SBA Loan. Cannot express how helpful they have been throughout the entire process of going from concept to construction.
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November 2017 by Vance Brock
No after hours telephone number for when they shut your credit card off when traveling out of state. Plenty of money in the bank, but I can't use a penny of it because I can't get a hold of them after hours. Get with the times Legacy!! Sad really!!
