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December 2023 by Alex Caban
Once we checked in we went to our room, first floor, and the window was open, not necessarily the best thing to discover being on a first floor and all...the pillows were horrible, flat as a pancake, we asked for more pillows and was told they did not have any extra pillows, what Hotel doesn't have extra pillows? we asked the attendant if the hotel was completely booked he said no and realized why we asked the question, attendant got pillows from another room. It may have been an off night but still, after a 6 hour drive the last thing you want to deal with are these little things.
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November 2023 by tallyh067
I don't know why there are negative reviews. We just stayed one night, but were greeted at the front desk and our interaction was pleasant. The room was great and the kitchenette had a fridge and a toaster. There was also real silverware. Room was clean and the bed was comfortable. Breakfast was great although the layout is a bit confusing. There was a woman making French toast at the bar. I had it with strawberries and it was delicious. Behind the bar was a variety of food from scrambled eggs to english muffins and pain au chocolat. They have an expresso maker and a chobani yogurt bar that was awesome as well. Overall, a good stay! Oh, our room was by the elevator and we hear no noise at all.
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November 2023 by michael cox
Booked a normal room but since I used Expedia tht put me in an ADA room without telling me. Can't even take a shower. Refused to give me a discount and were Jerks about it. Stay away from this hotelRooms: Room is awful
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November 2023 by Joshua Bachman
Have stayed here 4 times while biking in Bentonville. The rooms are amazing and as good or better than rooms I’ve stayed in at much higher end hotels. Breakfast is good and the facilities are modern and well-kept.Nearby activities: About as close as you can get to the bike trails without renting an Airbnb. There is a sidewalk that makes for easy access to the Razorback Greenway, but then it’s about 4 miles to slaughter pen.
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October 2023 by Suzanne Pera
A complete joke - booked here for a business stay this week. Oversold the hotel and without informing me put me in a 2 star hotel down the street that wasn't even a Marriott property. Claimed they tried to contact me, claimed I booked direct, didn't care about Marriott status. Avoid at all cost.
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October 2023 by Rebecca Sauber
This was an amazing hotel! The staff was super, especially the manager "Melissa." The room was clean and the breakfast was
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September 2023 by Chris Bailey
The number one job of a hotel is providing a quiet place to sleep. This hotel is lacking any type of sound absorbing insulation between the rooms. Every sound from the adjoining rooms is pumped into your room. Also they have rooms directly across from the elevators, so you know when everyone is coming and going. If you are booking ahead of time find something better.
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September 2023 by Damon Shodrock
The rooms are very comfortable. There is no restaurant or bar, so it is quiet in the evening. Breakfast is amazing!
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August 2023 by Jessica Van Hoose
My account was charged for this hotel this week, I haven’t been there since the first week of March! I have called 3 days in a row and a manager is never there to speak with. Who is going to correct my account and refund my money!!!?
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August 2023 by Kaveda J.
Very nice hotel. The staff is friendly! Everything is very tidy and clean in the lobby and seating area. The complimentary breakfast is nice, not too much selection, but pretty good! The hotel room is very nice and large; unfortunately our room floor wasn't cleaned properly. There was a contact stuck to the floor in the kitchen and a clothing tag left on the floor in the bathroom.
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August 2023 by Jessica V.
My account was charged this week, I have not been to this hotel since the first week of March, it is now August! I have called three days in a row to speak to the manager and resolve this issue but she's never in and hasn't returned my call. Who can help me resolve this charge of 169.12?
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July 2023 by Kelis Chestnut
Great hotel. Nice stay. Jacob Howard at the front desk was a pleasure to work with.
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July 2023 by C. D.
Excellent, from the front desk clerk to the room, everything was super clean, the bed extremely comfy, two comforters - a thin one and a thicker one and dreamy pillows. Big TV's, nice big bathroom. Everything was quiet. The super friendly clerk at the front desk even let me know to make sure I got the breakfast in the morning, as they make it for you right there when you order and guests rave about it. My stay was top notch all the way, highly recommended to stay here, I would absolutely return. And they're pet friendly also, $50 deposit.Should've taken pictures before, but didn't think about it until I was ready to check out so the bed and all is messy, but this room was tidy before I got to it ha!*If you find my review helpful and informational to you, please give it a ? thank you!
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July 2023 by M
The hotel was nice and clean, the front desk clerk was extremely helpful and had great customer service attitude. The only thing that was a complete let down was the breakfast. It’s an odd set up. There’s a person who will cook a pancake for you and that’s about it. There were two other hot meal items also being served, sausage patty’s and cold scrambled eggs. Other than that it was a huge letdown and even more so because the person checking me in stated it was the best breakfast they’d ever seen. The hype had me thinking it would be better than it really was.
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June 2023 by Troy D
Great hotel with nice rooms and excellent amenties. Breakfast was very good with a nice variety of foods. Jacob was working the front desk and he was very helpful. The pool and outside patio area were clean and a relaxing place to wrap up an evening. There are several restaurants within walking distance, including Braums, which has some grocery items. EV charging is a bonus.