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“Have been renting cars from National for several years for work trips primarily. I’ve also used other big name rental agencies. National has the best customer service, ease of checkout and checkin and vehicle selection.”
“Great service by Preston, he's setting the standard, for sure. I even witnessed Preston mentoring a trainee who wasn't sure how to handle a situation with a customer. Booked same-day, got a 2024 in the class that I booked, and Preston hooked me up with SXM radio, so I can jam out to those 90's tunes I like so much. All around easy experience, and met all of my expectations.”
“Not bad prices to rent a box truck the truck wasn't comfortable at all and it had a slight miss at times but it got me where I wanted to go and it was easy to rent”
“The staff member was very friendly and she was able to explain all charges after we rented. I even stopped in with questions she answered before I rented. Helpful and nice!”
“Carmen and Charles were exceptionally helpful. What a great representation of Southern hospitality. Carmen helped us with a repair on our rental car that allowed us to continue on our vacation without pause. Charles graciously filled our washer, fluid, fixed our car, remote, and washed our very dirty windshield. Little things that made such a difference for us. Thank you very much for going above and beyond You are the greatest!”
“My flight was over 4 hours late and the front desk person stayed open till 2:15 am so I could receive my car. Very appreciative of the employee and location for the outstanding customer service.”
Open 24 hours
1 Airport Blvd, Bentonville
Car Rental
“It was pretty smooth considering they only have one person working there who is is doing everything. When I say everything, he was prepping cars across the street, and you have to call his cell number posted at the counter so he can run over and rent you a car.”
8AM - 10PM
1 Airport Blvd #106, Bentonville
Car Rental
“Customer service at this location is absolutely incredible!!! Shane and Hunter have been incredibly nice and personable every time I have rented from this location. They have even gone out of their way to recover items lost in the vehicle that I had forgotten about and ensure they were returned on my next visit. I have rented from nearly every car rental company at the XNA airport and I can say without a doubt that because of Shane and Hunter, Hertz is the go-to agency.”
“Car was ready and return was quick.
Our flight was delayed getting in. After 12am, and our agent was still there. Gave confirmation and drivers license, handed keys to me and we were driving. Seriously the fastest car rental ever.”
8:30AM - 12:30PM
507 SW 14th St, Bentonville
Car Rental
“With people that are complaining about slowness, they have obviously never rented a car before - it takes time. However, I want to tell you that the young lady Courtney at the front desk was absolutely amazing. I had came from a car wreck and was very upset. Left there with a smile on my face. I had to Return the vehicle, unfortunately because my Insurance company will only let me use a certain rental place. I’ll tell you what she made this whole process easy with me returning the car! Also, the man who helped me get into the car in the was very very nice and polite, and did a great inspection and the car was perfect. I don’t know his name, but he was very nice also. When I get to choose a place, I will rent a car from Hertz mostly because of the customer service. Knowing that someone is there to take care of you and feeling like they are going to take care of things makes a whole difference when you’re going through a difficult problem.”
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“My experience with Enterprise at this location was phenomenal, great customer service and answered all my questions. I highly recommend this location for all car rentals!”