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January 2024 by Helen Thomas
The personnel at that facility both at check in, and drop off, were friendly, efficient and got me in and out quickly.
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December 2023 by Dan
No issues when I use their vehicles. They have decent prices as well
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September 2023 by Rocio Yanez
Rented online, vehicle was ready to go once I arrived for pick. Very fast easy process. Only reason didn't give 5 stars was the price...
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August 2023 by jamie harvey
I've used the Bentonville, AR 8th Street location several times for rental car needs. Always a great deal and smooth transaction. Will use them again.
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August 2023 by Meeka Means
I just want to thank Sonya Waddle from the bottom of my heart! She was able to help me see my son. He is in the military and was leaving Sunday. I didn't think it was possible to see him but she was able to get me there. She also comforted me as I broke down from joy that I would be able to see my son before he left. Thank you thank you so very much and I wish you many blessings ❤️
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August 2023 by Robbie Johnson
Returned a vehicle after hours to the Budget office in Bentonville, AR. Called multiple times with no answer the following day to confirm they received everything. Does anyone work here?
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July 2023 by Jennifer C
Great customer service! I had so much anxiety over renting a car, but Bobbie was so kind and helpful! The car was ready as soon as I was finished with the paperwork. Very pleasant experience
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July 2023 by Opal Australie
Great place to rent a car. Fast friendly convenient
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June 2023 by Alviria Timmons
They didn't have the car I reserved and took a down sized car but was still charged the same price. The agent put my name in a book and said they will remember me. But if I pre pay they couldn't change it for any reason.
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June 2023 by stephanie lincoln
Great location to rent a car. Much cheaper than at the airport. My car was ready when I needed it. They upgraded me to a better car and the car was brand new and very clean. Customer service was great.
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June 2023 by Tasnuva Shabnoor
I had a good experience picking up the car but when I returned the car, no one was available to check it in. They ended up charging me for a whole additional day with no back up information that the car was returned late. When I called the customer service to ask for a refund, they told me they would refund the money but failed to give me an email confirmation. I am yet to receive a refund.
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May 2023 by Dena McVay
I didn’t get photos but the vehicle was nice and the staff was exceptional. A good value and great experience from beginning to end. I will return to Budget and their Bentonville location for future rental needs!
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April 2023 by kristen robinson
leaving a one star but should be 0 this is not for the Budget in Bentonville AR they were great more so for the roadside assistance and customer support who were extremely rude and unhelpful i hope no one gets stranded 12 hours from home because they will not know how to help you and will send a rescue a day later if that
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April 2023 by Brad Leming
Terrible place to rent a vehicle. They will screw you out of every dime they can. Cheaper to just buy a new car than deal with these people.
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February 2023 by Angel Lazcano (txlabtech118)
Easy to check in and easier to check out! Very great experience without the hassles that other rental agencies make you go through.
