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November 2023 by Beautifully Done Trish Whitsell
Just want to say thank you for not laughing at me(although, I was prepared for some ribbing). Also, thank you for giving good advice! It worked beautifully! I truly appreciate your honesty and integrity.
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June 2023 by Todd M.
Hail damage was repaired on time and the shop did a great job with the PDR. Easy to work with and coordinated with my insurance company requiring very little follow up from me to finalize the claim. Would highly recommend the shop
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June 2023 by senthil kumar
I got a small dent under the bumper . First I went to another shop for a repair and they gave me a quote for thousand dollars and asked me to come after three days for repair. I couldn’t believe they quoted 1000 dollars for a small dent . Then I came to Bentonville auto body . The gentleman quickly checked the damage and fixed the car in 10 mins . He just charged me 20 dollars for the fix. I was really surprised and came home happily . I am satisfied with the fix as well.
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May 2023 by Chuck C.
Dishonest, unprofessional, racist "good ole boys". My car was hit by a tree branch from high winds on March 31. I took it to Bentonville Auto Body on 4/3 for an estimate. Listened to the owner tell me all the damage that needed repair, much of which had nothing to do with the tree branch, but he knew how to work the insurance. Emailed me an estimate for $1400 on 4/6. Insurance immediately issued me a check for the total, minus my deductible. On Thursday 4/28 Bentonville Auto Body called to tell me to drop off my car Sunday evening. Said the work would be completed by Wednesday 5/3. I dropped it off as requested and dropped the keys in the overnight slot that Sunday evening. On Tuesday morning, 5/2, I received a call from them wanting me to explain the estimate because he was confused. What on earth? The owner called me back and hem hawed with some ridiculous story he expected me to believe. "The ball got dropped somewhere" and an incomplete estimate had been written. This is the same person who wrote the estimate on 4/3. He said there was much more damage and he would email me a new estimate. Naturally I wasn't real pleased with this, and he said if I didn't want to accept his apology, I could come and get my car and take it somewhere else. In a couple of hours a new estimate was emailed. New estimate was $5600, and they would need to keep my car a minimum of 21 days. I immediately went and got my car, so relieved to be able to take it somewhere/anywhere else.
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April 2023 by Maryann Machuca
I chose this body shop based upon a professional referral. The employees here are trustworthy, proficient, I received nothing but prompt service and excellent quality repair. Some of the nicest people to deal with. Very friendly!! All around just AWESOME!! I would Highly recommend Bentonville Auto to anyone and would certainly go back.Services: Auto windshield replacement
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April 2023 by Dakota Cheatham
The team at Bentonville auto body is fantastic, they got my car done quick and made sure the custom paint was flawless before I got it back. They were even kind enough to do a full detail on the interior before I got it back. 10/10 recommend Bentonville auto body for all your collision repairs
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March 2023 by Chandler Hanna
Best price by far, even got my part delivered and installed within 24 hours of my phone first call. Very good install. Will be a repeat customer!
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January 2023 by Ram kethireddy
Went to get a quote for a paint job on my car trunk also the bumper.for the bumper he gave me free service just rubbing off the scratch, It doesn’t needed paint as he said and also he have me a best quoteService: Painting
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September 2022 by Oliver Tschirschwitz
Fast turn around, great work done and fair price! Super friendly on top of that. They will shoot it straight with youService: Painting
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August 2022 by Shane Adcock
Maybe go by for a quote, if you are needing services. Using the online process was a dead end. Had to text a couple of times and never did get a quote or a simple “I’m too busy to deal with your nonsense job, that won’t make enough profit.” I’m not a business owner, but I can guarantee you I’d at minimum, not leave a potential client hanging. If you are that busy, hire help. Will find someone else who wants to take my money, these folks apparently have too much. And can guarantee you I will pass the word around town. In response to owner: certainly did do a online inquire and received a call, but no more than that. Sent pictures upon request and also vin number to someone’s phone and nothing. I’d have loved to have ripped you after a completed job, couldn’t get to that point.
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August 2022 by Ron Kelley
I took my truck it for a estimate for very minor repairs although I didn't use them, I fixed it myself at a fraction of the costs, it still costs me big money because they turned it into carfax, although they say that they don't do that, carfax says different.
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June 2022 by Tuscany Square Manager
I can’t tell you how pleased I am with Bentonville Auto bodies service. They were Amazing from start to finish. They were fast. Quoted fairly. They even took me home after drop off so I didn’t have to pay a $30 Uber AND brought my vehicle to me @ my job when it was finished. Their customer service is above & beyond & I won’t ever be using anyone else. THANK YOU ❤️❤️❤️❤️❤️❤️❤️❤️
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June 2022 by niki nguyen
These guys are amazing! Jason definitely cares about his customers, he was the only one that taped my window up for me when my car was damaged. He even picked it up and dropped it off! Fast, honest and reliable. ????
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March 2022 by Sarah Pfeiffer
I will never stop singing the praises of Bentonville Auto Body! They were kind and patient with me when my car was totaled in an accident. They worked with me when no one else would. They accepted the challenge I brought to them by using the aftermarket parts I ordered (non-OEM parts don't always fit right). They were upfront with me about what to expect and explained all the potential issues (there were none!). They didn't talk down to me like I was a "little girl" which has happened to me in EVERY other experience I've had. They were detailed, thorough, timely, and affordable. They were genuinely friendly, kept me updated, and let me see the progress of my car as they worked on it. ALL the staff are wonderful!! They went above and beyond, also fixing a prior blemish on the rear of my car. I will only take my vehicles here from now on. They managed to turn a very upsetting situation into a legit positive experience. Thank you so much Jason and team!!!Service: Body & Trim
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February 2022 by Badam Ramesh
Jason is very good at customer serviceHe helped on removing scratches on my carOverall good service
