-
January 2024 by Paula Lewis
He was amazing an I believe he needs a raise. An saved saved me lots of money
-
January 2024 by Amy Davis
Customer Support Rob Kennel was 10/10. Best in store experience I have had with CS in a very long time.
-
January 2024 by Cricket Scott
Disappointed with my AT&T visit at the Bentonville location at Central and Walton. Associate just went through the motions. Didn’t really seem to care about my experience in the store being a good one. Won’t be back to this location. Had better experience at Walmart buying a new phone than from AT&T.
-
November 2023 by Donald Eighmey
I'm very satisfied and happy with the service that Aaron and Rob provided. Very friendly and welcoming!
-
October 2023 by Joe
Been to this store twice now. They were unable to help me the first time. Told me to call AT&T directly so I did. AT&T told me to have this store call them and they would walk them through the process. When I went back, I told them to just call AT&T. An employee that had been sitting in a chair across the room playing on his phone, gets up and tells me to call them myself. When I tried to explain to this guy that he needed to call them to learn how to fix the problem, he raised his voice, became aggressive and rude. I got my son and got out of there as soon as possible. I will never return to this store (probably why it was empty of customers both times I was there)I highly recommend driving the extra 2 miles and going to another location.
-
October 2023 by Alex Valencia
Best Customer service ever. I apreciate Rob's experience and support. Thank you!
-
October 2023 by Cameron Miller
WASTED OVER 2 HOURS!Called ahead because I wanted to order my phone in. Couldn’t get the payment through after an hour. The guys on the phone were nice but I said I would come into pay and they knew I was going to to be there before closing. The closed 10 minutes early despite knowing I was on my way! Their hours are online, their hours on on the door, get it together don’t waste my time off work when you are!!!!
-
September 2023 by Cameron M.
WASTED OVER 2 HOURS! Called ahead because I wanted to order my phone in. Couldn't get the payment through after an hour. The guys on the phone were nice but I said I would come into pay and they knew I was going to to be there before closing. The closed 10 minutes early despite knowing I was on my way! Their hours are online, their hours on on the door, get it together don't waste my time off work when you are!!!!
-
August 2023 by John Terry
A great store. Super customer service. Highly recommended.
-
July 2023 by Sarah Noren
Great experience! Employees were friendly and happy to help. Not pushy and able to answer any questions I had. Upgraded my phone with no complications. Definitely going to this location if I have any issues in the future.
-
July 2023 by Jonathan Ittner
Great service, in and out quickly. They were very kind and fixed the problem. Happy customer here…
-
July 2023 by Lori Carter
Seriously the rudest human I have ever met in my life. May he be treated EXACTLY as he treats others.
-
March 2023 by Michael Sharp
Brandon is a walking encyclopedia of phones. Very informative and engaging. New phones ordered. KUDOS to Brandon.
-
January 2023 by Thomas Harris
A wonderful experience. The gentleman there was great and very helpful and patient. Highly recommended
-
December 2022 by Red Runner
We are from Chicago and new to the area. We received the best customer service. Brandon is so professional and the best help we have ever received at any phone store. I would not only recommend AT&T but also this guy. Cannot say enough good things.
