Walgreens

Most Recent Comments

• July 2024 by ONF 21772
  I am writing to express my dissatisfaction with Walgreens pharmacy. My mother has been a loyal customer at this location for over a year, but her recent experience has been extremely disappointing. She paid $113 for a prescription of 360 pills, but was informed that they didn’t have the full amount and would owe her 100 pills. Despite this, they charged her the full amount. When she went back to collect the remaining pills, she was told they didn’t owe her anything and claimed they charged her only for the partial amount initially received. This is outright theft.
  
  My mother recently decided to change pharmacies because Walgreens is significantly more expensive. This prescription was the last one she had filled before finalizing the switch. It feels like Walgreens is retaliating against her for changing pharmacies. They are thieves, plain and simple.
  
  I strongly advise anyone reading this review to use Kroger or Walmart instead of Walgreens. It is now clear to me why Walgreens manages to stay in business—by overcharging for pharmaceuticals and shortchanging their customers. Avoid Walgreens at all costs.
• June 2024 by Normand Cox
  Had several encounters,not enough meds to fill a prescription,had to pay twice for refill (insurance)they lie why they don’t fill a prescription,said it was sent in to early I know better!Rude! Liars! Incompetence!They need personal that can run store!
• June 2024 by Noel Winter
  It is odd that this place doesn't refill immunizations. It just seems that if a pharmacy runs out, the manager you orders more or puts a notice up on the app that blocks appointments. If you don't have the immunization then don't waste people's time with online processing.
  
  This location may need a better manager.
• June 2024 by Hank Carter
  Nice store with helpful staff. Plenty of selection. Pharmacy staff was helpful, especially when the electronic prescription took a while to get to them.
• March 2024 by Bonnie Mitchell
  Terrible pharmacy. They don't fill autofill's, the line is always 10 cars deep and the line inside is just as bad. Be prepared to dedicate a good 45 minutes to the line. There is no quick trip to pickup rx.
• March 2024 by Richard Brown
  This pharmacy people are so rude and unhelpful. I will not be using them ever
• January 2024 by Larry
  Pharmacist smelled like pot made the whole store pharmacy reek of it
• January 2024 by nezumi ratman
  The rudest and most unpleasant pharmacy staff. I hope this place closes permanently.
• January 2024 by somper socks
  My grandma died here
• December 2023 by June K.
  If you have medication allergies, or are brand specific. BEWARE. I'm chemically sensitivity, have deadly allergies, brand specific. ie, I'm allergic to Red Dye. 3 times now they have tried to give me Sucralfate, in Wrong Brand. It has Red Dye! The paperwork stapled to bag even had the Red Dye Allergy Checked. Ridiculous. I'm Brand Specific on my pain med. Allergic to other manufacturer. They filled prescription with a different manufacturer. Never called me. Luckily. My hubby caught their mistake. Now I have to wait 2 days, to find out if Corporate ordered my manufacture's pain med. My local Walgreens doesn't do the ordering. Corporate does! Ridiculous. They also are slow as snails filling prescriptions and refills. It takes Hours. Getting tired of being stressed out, trying to get the correct brand. Will be looking for a privately owned pharmacy.
• December 2023 by Gary Ballard
  Convenient and variety of products.
• September 2023 by Cassie Nelson
  Every time we try to pick up a prescription they say it'll be at least 20min. I called it in the night before before & they don't start filling it untill we're there to pick it up. We will be swapping pharmacies.
• September 2023 by Melinda “Lou” Williams
  The pharmacy line seems to always be backed up and barely moving.
• September 2023 by Russ Rhodes
  If I could give a zero I would. They don't even deserve 1 star. I was a long time customer of Smith Caldwell. They sold out to Walgreens. Several of my scripts didn't transfer and I was left with all the peg-work of getting new scripts from my doctors. Walgreens did NOTHING. The wait times on the phone and in lines at the store are horrific. Their current rating here on Google is in the 2 star range. So I am not the only one who is screaming RUN FOR YOUR LIFE! Find a locally owned pharmacy who will take much better care of you. At Walgreens you are just a number. It's like visiting an IRS office. No service. They don't care. Ans SLOW, SLOW, SLOW! Run away NOW!
• September 2023 by Dale Seal
  I didn't even receive the 'after the fact' notice by mail that both my husband and mother received saying that Smith Caldwell Pharmacy had sold out to Walgreens. I requested that my prescriptions be transferred to another pharmacy a week ago and they were not sent. I was on hold with Walgreens for one hour 15 minutes during which they only answered 3 other calls (according to their recording). The person who finally answered spoke over me the entire time I was speaking and would not tell me her first name. Smith-Caldwell owed me 10 pills on a prescription when they closed without notice, so I asked how I was going to get the pills that I already paid for. No response. The person said if I wanted my prescriptions transferred, the other pharmacy would have to give them a call. Been there, done that, new pharmacy said Walgreens told them they were not doing any more transfers. I asked to speak to Holly Hodges (the person who signed the letter from Smith-Caldwell about the closing) and was told that she was not there. The unnamed person then told me that I could call back tomorrow and speak to Christina (after being on hold for one hour and 15 minutes today). I asked again how I was going to get the 10 pills that were owed to me by Smith-Caldwell that I already paid for. The unnamed person said "I'm not a Smith-Caldwell employee" and hung up the phone. No one is a Smith-Caldwell employee anymore, so I guess everyone who was owed medication that they already paid for is just screwed. I also had new prescriptions on file with Smith Caldwell that Walgreens will not honor. People should have been notified of Smith-Caldwell's closing with sufficient time to move their prescriptions to a place of their choosing. I have learned that this type of 'behind the backs of customers' sell-out of pharmacies is unfortunately legal. Both Walgreens and CVS actively pursue the acquisition of privately owned pharmacies. Even though by "selling" their customers to Walgreens, Smith-Caldwell passed off confidential personal identifying and health information without the consent of their customers, I have also learned that this is not a HIPPA violation, even though it should be. This "no notice" action is inconsiderate on the part of Smith-Caldwell, but Walgreens is not innocent because they are refusing to allow the transfer of former Smith-Caldwell customers' prescriptions to other pharmacies (also legal but definitely unethical). The only way I can get my meds somewhere else now is to contact each doctor and ask for new scripts to be sent to the pharmacy I have chosen. Elderly people like my mom (94) who don't have anyone to sort all of this out for them will go without medication. A lot of people will end up being harmed because of this corporate business deal, which could have been handled differently considering the number of people who have been loyal customers of Smith-Caldwell for decades.