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March 2024 by Marilyn Wirzfeld
It was a terrible wash but what even worse I was told that's what you get for 10.00 . I said it should be clean regardless of the price period . I said wasn't really dirty just road film . He had the nerve to say maybe you got it dirty on the way home . UNBELIVABLE what customer service .
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February 2024 by Bryan Morgan
Probably the nicest car wash I've been to. Easy to get in and out of.
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January 2024 by MICHAEL COLE
By far the nicest auto wash I have ever been to. No swirls left on my 2024 vehicle either.
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January 2024 by Cody Calhoun
Fantastic staff, always have a great experience!!!
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December 2023 by Kevin Burchfield
Poor Management. My 16 yr old daughter was involved an accident due to someone else's negligence in the car wash. Car in front of her put thier car in park inwhich while exiting stopped thier vehicle causing my daughter's to rear end them. Workers took pictures and reported the information and accident. Management has been avoiding the situation and refusing to return calls. Damages to front grill and bumper. If your management can't do thier job then why should the staff be required to. Poor Management leads to poor staffing.
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November 2023 by Christopher McDonald
Alot of the vacuums weren't working and had to go through twice to get dust off the side of wife's jeep.
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November 2023 by Teresa Beard
This car wash is amazing! My car was so dirty, thought it could only be hand washed. Wrong !!! Tommy's Express made my car look brand new. So happy with the results.
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November 2023 by Viking Knight
One of the best carwashes I have ever experienced.
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November 2023 by Connie Moore
All the vacuums I used one per each side they worked wonderfully my car looks brand new again thank you Tommy’s car wash
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November 2023 by Jack D.
Zachary, the general manager is super nice guy...runs a top notch place.! Place is really clean, staff is very professional!
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September 2023 by Anton G
This place was the cream of the crop when it first opened. It's only been a few years now and it went downhill fast. The owners/investors cared when it was the most modern, spanking new car wash place in town. That is no longer the case. A well 'tuned', state of the art car wash will clean and shine most any shape of vehicle. These drive-thru places stay high performing through maintenance and paying attention - by management. This particular location has obviously been neglected. Leaves soap all over the back of the vehicle and earlier in the year, they sold their most expensive wash called 'The Works' with their wheel shine mechanism totally out-of-commission and didn't give customers the heads up until just before it got fixed. What a joke!Go somewhere else if you want a good rinse stage and thorough drying to finish off the service. This place gave up.Dodge Charger - not a very complicated car to wash properly on a conveyor...And ignore the cookie-cut responses from 'the owner'. It's empty rhetoric and intended to look like they care... which they don't.
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September 2023 by Jdasnake03
Paid for the 20 dollar wash and it was decent, although it did not take off any brake dust nor did it have any tire gloss, or any wheel cleaning, and it doesn’t seem to have any cleanser, it just seemed like a basic wash, the vacuums were helpful though I just wish I got what I thought I was paying for, and now a few days to a week later I seem to already have dirt building up again..
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July 2023 by Kimberly Bryant
I was using take 5, but they stayed broke down all the time and wasn’t cleaning the car at all, Tommy’s has shined up my car every time I have been through there and never any problems with them!! Highly recommend.
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June 2023 by Daniel Cartaya
The car cleaning was good. It was a little expensive. The vacuums are not very strong period
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June 2023 by Daniel
I reviewed 9 months ago, haven't been able to get to a lot of old emails and didn't know your replied. Thanks for that. I have a 2003 trailblazer, so it doesn't have huge or long mirrors, but like I said then the wash Always knocked in one of my mirrors. Not really sure what can be done to improve other than adjusting the Spinning Cleaners, so they don't get so close to cars. Because I have also talked to several people that have told me the same thing happened / happens to them. I would like to start coming back there again if it weren't for having to get out and fix my mirrors every time.Thanks Again.ORIGINAL POST'S-I switched to Tommy's for a few months bcuz it's so close to my office. But recently I've gone back to another car wash. Because the only problem I had with it, is that it always knocked one of my side mirrors backwards and it's no fun having to get out and fix it everytime you go through the wash. And it never gets your rims cleanYOUR REPLY -Response from the owner 9 months agoHi Dan Keith! Thank you for taking the time to rate us! We are sorry to hear that you were less than completely satisfied with your experience at Tommy's Express. Please help us understand what we can do to improve. Thank you.
