Firestone Complete Auto Care in Benton, AR has established a strong reputation for reliable and friendly auto service since 1926. Customers appreciate the quick, honest, and professional care provided by the staff. Many reviews highlight the excellent customer service, with employees taking the time to answer questions clearly and explain repairs in an understandable way. Women customers especially feel comfortable and trust the team, noting that they do not feel pressured or taken advantage of during visits. The staff is attentive to vehicle needs, often identifying repair or maintenance issues beyond the initial concern, and offering solutions at fair prices. Honest assessments are common, with employees advising customers when new tires are necessary or when repairs can be deferred, emphasizing integrity and trustworthiness. Service times are generally short, and appointments are not always required, as staff often works to get vehicles in promptly. Additional services such as oil changes, tire rotations, brake inspections, and engine repairs are performed efficiently, with updates provided throughout the process. Customers also value the ability to schedule appointments online and appreciate the comprehensive solutions offered for all vehicle makes and models. Overall, Firestone in Benton is known for its friendly staff, honest advice, and quality auto care, making it a trusted choice for local residents seeking dependable vehicle maintenance and repairs.
Fast turnaround on my vehicle and communication on the status of my vehicle
May 2024
I always have a great experience at firestone they are quick to answer my questions and help with my car problems , great customer service, love all that work there
April 2024
We take all of our families vehicles here. They are very fair priced and do a great job with always a quick turnaround.
