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February 2024 by Jeanne Kirk
Large selection of LR furniture and tables.
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December 2023 by Tim Kersey
No follow up! We were interested in purchasing some wall art, the store manager could not tell us the price, when we were there.. She never gave us a follow up call and quit taking out calls.
We also texted, no response.
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October 2023 by David Crews
Bought a sectional for $2000. After it was delivered and set up (without them checking the recliners) I found one of the recliner handles kept coming unhooked from the release latch. Had the handle replaced. That night it broke. Had that handle replaced and it has thankfully held up for the months since. After that debacle the threads on both seams on the back of one of the recliners totally ripped out from my dog trying to get a ball that rolled under it. I was glad it had a one year manufacturer warranty which we purchased an additional two years protection that they offered through a separate company. By the time they get a new cover and come to replace it the same thing has happened on the other side. Now Kevin, the repairs manager, can’t fix this one “because my dog did it” even though that’s what happened last time and he refers me to the extended warranty company FCP. I call the other company through which we bought additional warranty from (FCP)and they say Ferguson’s should cover it because of the 1 year manufacturer warranty. I call kevin back and he claims they only fixed the first one as a courtesy and that I have to tell them my dog did it and I was referred back to FCP. Thankful FCP is taking care of it even though they agree that Ferguson’s should be. The only reason I gave 2 stars is because we like our sectional and the guy who actually does the repairs was nice. Otherwise it would be lower. Pushy sales people, terrible customer service, weak stitching on the furniture. Do not recommend.
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July 2023 by Scott Whitmer
Too high priced amid still going out of business
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June 2023 by Melanie Rosenberger
Laura is amazing to work with. She showed us around the store and worked out all of the prices for us. Very helpful and would definitely come back.
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June 2023 by Bernadine Thomas
No response to this mattress,I did not choose,that's what was given. Never shop or recommend.
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June 2023 by Walter Watkins
Very nice and comfortable, friendly place
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May 2023 by Julia Hoak
Thank you, Ferguson Furniture! Super pleased with my experience. Tammy gave us a great price, and said delivery would be 5-6 weeks. It was delivered in 3 weeks. And the crew that came over were friendly, quick, and accommodating. They arranged the couch exactly where I wanted it. We will definitely shop there again.
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February 2023 by Chad Hatman
Great communication and great sales people. Very nice furniture and a pleasure to do business with.
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October 2022 by Emily Evans
It’s quality home furnishings featuring traditional style, but offering several options to create a personal feel. Staff always friendly and helpful! STRESS LESS FOREVER!
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September 2022 by Melanie Grim
Laura is amazing to work with. She showed us around the store and worked out all of the prices for us. Very helpful and would definitely come back.
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September 2022 by Rick Gray
Decent furniture at expensive prices. We looked for kitchen table chairs which they only had a handful which we were told couldn't be sold unless it was with the dining set. Their sister company is Cleo's. We left empty-handed.
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August 2022 by Julie White
This is a review for both Ferguson’s and Eastman House mattresses :Bobby spent a long time with me while I tested mattresses. He gave me what I felt was his honest opinion, not some salesman spiel. I left, and came back later that day for another test of the mattress that I liked. He was very accommodating, even switching bases around for me because we have a motion bed. I did a lot of Googling, but Eastman House mattresses are not widely advertised. Courtney, my first contact at Ferguson’s, told me Eastman House had a lumbar support feature which she said was extremely beneficial to her. We ended up making the purchase after Courtney kindly sent me multiple photos of the mattress plus more information from the manufacturer. It was delivered (very professionally I must say), four weeks earlier than stated. We slept on it last night and my husband, the one who needs the lumbar support, woke up with his spine in complete alignment this morning, which is almost never the case. I hope this mattress continues to perform like this for years to come. Thank you Ferguson’s and especially Courtney and Bobby.
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June 2022 by Raymond Page
I was just checking out a new bed
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June 2022 by Michael
very over priced.
