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October 2023 by isaias ahumada
I can’t really say I’m disappointed at all. This discount really went above and beyond to explain the situation with my tires and why it came to be. The service was smooth, friendly, and executed with the customers in mind. I would highly recommend the individuals performing the work but it started and ended with Anrua….(can’t remember the spelling to his name). I’ll be here for about 3 years and they have earned the business to a national company with a family owned business feel.
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October 2023 by Kara
Eli was amazing!Great customer service and they called to update me on the progress of my vehicle. Had me in and out in under 2 hours while they were super busy.Definitely recommend them!!
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September 2023 by Kevin Alford
Unbelievable, so efficient, Great people and the shop guys are awesome and fun to watch!! Bring your vehicle here for great service, best I've ever had at tire shop hands down!!!
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September 2023 by george johnson
Took one day to get the tires I wanted. Made an appointment to have them mounted and installed. Promised to do job in 1 hour....took about 45 minutes. Great friendly staff. Pleasurable experience. Couldn't ask for more.
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August 2023 by Greg Moss
Went to get a flat fixed on one vehicle and tire pressure monitor system installed on another. We were told that three of our tires needed to be replaced because they were 4/32. I declined and had the tires measured at another place I must told that all of them were well above 4/32 and that they still had thousands of miles left and did not need to be replaced.The interior however was comfortable and clean. Personnel while less than honest or courteous and friendly. Also appreciate that they fixed the flat tire for free.
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August 2023 by Matt Brown
Best experience I've ever had at any tire shop. The man that we worked with at the service desk needs a raise!Quickest and most kind trip to get tires that I've ever experienced. Will definitely be coming back!
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August 2023 by Adam Burkey
Had what we needed when no one else did. Got Us in right away with all the tires in the right places and all the valve caps on and every wheel polished
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July 2023 by Favored First
First tried these guys and I thought everything was fine. They never said that my tread may be at a point that they would refuse my next tire rotation visit. I don't live close to this location, and I was not happy when they allowed me to travel so many miles and then wouldn't do anything for me. I drove several thousand more miles on those tires they refused to rotate. Walmart went to take my tire off for replacement and found Discount Tire had stripped one of lugs. Of course the lug nut broke which resulted in a $275.53 repair.
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June 2023 by Johnny Vato
Here at discount tire in Bentonville Arkansas. I had a tire sensor show up on my way from Texas to Hot Springs called the closest discount tire, which was Bentonville Arkansas. The managers name was Brandon. He did an awesome job of walking me through what they could do for me and traveling you know cell phone service isn’t quite as good as it could be and very difficult while driving. I wasn’t able to get online and schedule it so he scheduled me an appointment at 2:45 when I called him at about 12:30 to get the tire sensors checked I got here an hour early and they went ahead and clocked me in, so I’ll probably be out before my appointment that was scheduled. This location is very professional, and a very clean place. Everyone was super good at what they did and really helpful and I can highly recommend the discount tire in Bentonville, Arkansas for the professionalism and their service and the quality of the place itself and the staff on board. If you need anything Tires wise or anything else automotive wise that they can do come here to the Bentonville Arkansas Discount Tire. Brandon and his team will take care of you. Be safe out there.
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June 2023 by Scott Whitmer
Got four new tires. Was in and out in less than 30 minutes. They work in teams thus helping the process of getting the customer in and out. Counter folks were great they had 3 to 4 helping customers and not just a single counter person like most places.
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May 2023 by Mary Levart Malone
Great prices, but a front desk employee could get a lot more customers in/out if he’d stop flirting with the young, female customer.
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May 2023 by Bryan Lee
I love me Discount Tires in Benton AR is because the professional and Speed and see these Worker putting love into they Jobs awesome group of Fellas
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May 2023 by Anna Lyman Dalpias
We have used Discount Tire for over 10 years. We tried other companies every once in a while but were always disappointed in the end. It doesn't help that we are nail magnets. Within one year, we had to replace three tires. However, with the Discount Tire replacement plan it was a breeze. We have saved so much money in the long run by having it. There was no, oh I am sorry, but we have to minus money because of the tread left or we discontinued that tire. They just said okay and switched the tire or repaired it. I never go with any other tire company anymore because it just isn't worth it. Their replacement plan works anywhere they have a store as well and since we have moved a LOT that has been invaluable. Any other tire company if something happened and I moved I would just have to buy new tires. We got tires in Utah and then moved to Oklahoma and they took care of us without a moments hesitation.As for the particular store... They are busy, so I highly recommend setting and showing up for your appointment. If you do that, you will be in and out pretty quickly. If you just walk in the wait can definitely be longer, but I still have never had to wait so long that I felt it was unreasonable. Overall, all the employees I have met seem friendly and willing to help.
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April 2023 by Zara Hooker
I ordered tires with Dallas over the phone last week. He was very patient and helpful with me. Today they removed my old wheels/tires and installed my new wheels and tires. They swapped the valve stems and caps—which I was fearful wouldn’t be done. Jose was really helpful answering all my questions and Jessie gave me a summary of what was done, how my sensors would reset as I drove (and they did) as well as the warranty that I had. This staff couldn’t be better and I’m very happy with their work. My old wheels/tires were bagged individually so they left no mess in my car.
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April 2023 by Buford Briggs
I was quoted a price over the phone for getting new tires put on, but when I was paying, I was given a higher price. Now if the gentleman had stopped and explained why the price was higher, I would have understood. But he was rude and chose to give me the cheaper price because of the mistake. 5 stars to the facility and the mechanics but not the rude guy taking my payment.
