-
January 2024 by Heariam7 F.
Called for the pharmacy to transfer a Covid RX from another pharmacy that did not have this particular RX. Attendant informed me the other pharmacy had to call them with the RX that they did have. Called the other pharmacy and informed them I was told they had to call Walgreens to transfer it. No Walgreens is to call them to transfer it. Time was lost - the other pharmacy closed while I played phone ping pong between the 2 pharmacies. I informed this Walgreens that it is always standard to call the other pharmacy to receive an RX transfer. Unprofessional error. I had Mercy send a new RX to Walgreens all this effort was lost in time, as Walgreens then closed sharply at 8pm with my husband there waiting. It would be nice if Chic-fila trained Walgreens pharmacy personal in Bella Vista. Besides being of an unprofessional disservice they do it with a snide attitude. Their ratings are sinking due to all the above.
-
December 2023 by Gregory F.
This is "Christina" in Bella Vista AR. She is slow, inept and completely lacking in every customer service skill! The attitude she spews is nauseating- choose CVS!
-
December 2023 by Stacey J.
Worst drive through pharmacy I've ever used. Pharmacy staff should be trained on drive through etiquette.
-
November 2023 by Jenna Barnes
The employees at the pharmacy are beyond rude. Always an issue with something at this location. I’ve been trying to get one medication for 3 WEEKS and they keep filling the wrong supplement. One girl who works in the pharmacy was so awful to me that I immediately switched my meds to a new pharmacy after I spoke to her on the phone yesterday. I would highly recommend you go elsewhere for your pharmacy needs because these people aren’t it.
-
November 2023 by Graceanne hOWARD
The rudest customer service I’ve experienced at a Walgreens pharmacy. Drive the extra few minutes and go to the Bentonville or Rogers location.
-
September 2023 by Amanda Willis
I would suggest anywhere but here. Although the location is convenient there has never been a time when I picked up a prescription that there wasn’t an issue and I can’t recall a single time when I’ve been helped by a friendly person.
-
September 2023 by Amanda L.
I would recommend anywhere but here. I have been attempting to get a prescription filled for days. Every time I call I'm told something different and today when I reviewed the contradicting information that's been provided with the person on the phone and politely but firmly insist they should all be providing accurate assistance they disconnected the call. I did not curse or yell. I simply insisted they should be able to accomplish this task. Based on the response, or lack there of, I must assume they are not prepared to do this.
-
July 2023 by Charles Arconati
The pharmacy and it's customer service has really gone down hill.The older lady behind the counter is rude and obnoxious. They have a lot of problems filling a prescription it's time to go somewhere else
-
June 2023 by B C.
The pharmacy is SLOW, SLOW and unorganized. All workers in the pharmacy seem unhappy to be at their job and like customers are an imposition.
-
May 2023 by factorzr 1000
1 o clock in the afternoon and the pharmacy is completely closed, drive through and all. It's ridiculous that people can't access their prescriptions.
-
February 2023 by Mike E
I’ve had my medication filled here for the last couple of years but for some reason or another the last couple months, the pharmacy has gone completely downhill. They say my meds are ready and when I go to pick them up, they aren’t or there’s a billing issue. Time to change pharmacies.
-
February 2023 by Dilla Girl
RUDEST PEOPLE EVER. ZERO CUSTOMER SERVICE SKILLS. 1 STAR IS TOO MUCH.
-
December 2022 by Rachel W.
Andrew refused treatment, even though we had appointments and were legally entitled to treatment. DO NOT GO HERE!
-
November 2022 by Ted Brock
The super nice folks at Walgreens were working hard on this Thanksgiving day so everyone could get their last minute items. Thank you!
-
October 2022 by Mads
The pharmacy clerk ( older lady) in Bella Vista , AR is very rude with no training on customer service.There were no other customers waiting yet she was very impatient in explaining the process of vaccination.Walgreen’s should provide adequate training on their staff at this pharmacy location.