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February 2024 by Jerry Newton
I have lived in Bella Vista, AR, since 1997, and if I use Highlands PO, my mail is always late it takes "at least" 10 days. I overnighted a small package to my husband, who is currently in physical therapy rehab in Huntsville,ARPaid 30.00 on feb 13th and still hasn't gotten there. He needed it today. US Post Office. Why don't they do something?
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January 2024 by David Schurman
Return mail saying unable to forward when the people are still living there; no plans of moving. Address was correct!
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December 2023 by Rebecca Kennedy
They all are professional, friendly and helpful. Thank you.
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August 2023 by John Reppy
They are always slow and never deliver mail to the correct address. When you file a missing mail request, they say that they'll answer you back and never do. The post office is a complete joke. If I didn't have to use the post office I wouldn't. I wouldn't recommend the postal service to anyone.
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March 2023 by Hunter Miles
Asked for a redelivery on a Thursday and they tried the day before instead and when I called 5 times to get it sorted no one answered the phone.
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September 2022 by Charles Hopton
I had a package that was never delivered, and the tracking info shows it was picked up on-site, even though I never came in. I’ve called and left my info and was told they’d call me back, but now any calls I make for an update are never answered and their “Answering machine is turned off.”An absolute joke. Is ID not required for picking up packages, or does this location just give out free mail?How about you guys call me back with an update since you have my info.
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August 2022 by Amber Knight
Worst postal service ever. Can’t deliver mail nor packages to the right address and will literally drive down my road but skip several mailboxes when I see I’m getting mail that day and same with my neighbors. I don’t see why they allow these lazy people to work there. I have never had an issue with mail till I moved to Bella vista.
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July 2022 by See Jay
Just one word - terrible. Wrong mail delivered or package not delivered at all constantly. Always use UPS if you need something reliably delivered.
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November 2021 by Charles Grubbs
I realize the Covid-19 has placed a lot of difficult times on various employers. But this Post Office has had many issues for years! Several times a month we receive someone else’s mail… mail that has an address from several blocks away to more than a mile from our address!Packages well receiving a package is like the TWILIGHT ZONE!!! Almost never delivered on time even though the tracking shows it is at their location! Many times packages are delivered dented, torn etc.! Even with informed delivery we still see poor service!Calling them is a 50-50 chance that someone will answer the phone, no matter what time you call during business hours!In general the entire US Postal Service has issues… for many years!
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October 2021 by David Killen
Excellent people here
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March 2021 by Patty Walker
Our mailman just parked at the top of our street and hand delivered the mail to the houses on our street. WOW, JUST LIKE THE OLD DAYS. Good work!
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September 2020 by Charlene Geer
They are always slow and never deliver mail to the correct address. When you file a missing mail request, they say that they'll answer you back and never do. The post office is a complete joke. If I didn't have to use the post office I wouldn't. I wouldn't recommend the postal service to anyone.
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July 2020 by Bonnie Nicholls
Sent a letter certified, return receipt requested. It's been 8 weeks and I haven't received the return receipt, even though the post office says the letter was delivered in May! When asked, they said they have no control over the return receipt. I paid extra for the rerurn receipt so I would have a record of delivery and who signed for it. Really lame. Absolutely the worst service!
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June 2020 by jessica Pendley
Never answer the phone. Consistently have other people's mail delivered to my house and my mail delivered to others or not at all. The hours of operation are terrible. It was not always this bad. What happened??
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October 2019 by OZARK TROPHY HUNTERS
I own a business and mail over $1,000 worth of packages every month never had a problem at my post office in Pineville,Mo. Come here once to drop of boxes and get told nothing is right had to take 3 of 7 boxes back home. Will never use this post office again what a joke. This month i have mailed over $2,000 worth alone. I have defenant respect for my post office now only takes 5 minutes at most. Took over 30 min here and still had to take some back home.
