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July 2024 by Shelly Smith
It would be nice to talk to a person !
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July 2024 by Peter Rabbid
I would give them zero stars if I could. The people in the pharmacy were curt, condescending and not helpful at all. Go down the street to Walgreens. So much more friendly and helpful.
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June 2024 by Sandy Bates
Convenient location. Easy in an out. Great prices on weekly specials. Friendly staff.
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May 2024 by Rick Ojeda
This review is totally for one employee, John, who works the front. John has always gone out of his way to help my wife and I and honestly, he has gone above and beyond on numerous occasions. He is always friendly and treats everyone with respect.
He is an anomaly in a business where bad reviews, because of employee rudeness, are the norm. I agree with a lot the reviews regarding the pharmacy, it's really hit or miss, dependent upon which employee waits on you.
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April 2024 by Dan Reed
Poorly to unstocked shelves for all items on the OTC Medicare shopping approved list.
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April 2024 by Alex Scott
Miss Karaline gave warmth and kindness to me. I was fever ridden (maybe hallucinating) but the care in her eyes warmed my soul (maybe the fever again). She was super genuine and I couldn't have asked for anyone better. When you are kind to the world, it was so nice to be reminded that it's okay to let others be kind to me. Back to fever dreams
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March 2024 by Becky Brooks
Cashier was helpful in figuring out what was available with Medicare/Aetna
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March 2024 by Magic Rat
I waited in line 15 minutes to pick up one prescription. As I pulled up to the window at 1:31pm, staff laughed at me as they closed the blinds for lunch. I went inside to complain and staff were very rude. They said I should have come earlier. I had to wait through the lunch hour to finally get a pharmacy staff to give me my prescription. The pick up and payment took 1 minute. Why do they not lunch in shifts? Very poor service and staff attitude.
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February 2024 by Paula Franklin
On hold for over 30 minutes for pharmacy and no answer
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February 2024 by Curtis Mac
Received a text at 7:30pm that my son's medication was ready. Went straight there from Rogers, got to the drive thru at 7:57pm (they closed at 8pm) and they had already pulled the metal gates and closed the drive thru. Looked at the hours they have posted and they're supposed to still be open until 8. Needless to say I can't get back out again for a couple days.
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January 2024 by Christopher Tabat
A recent review suggests that all of the negative reviews are from clueless, cranky old people. My reaction was it sounds like that was written by a member of the CVS pharmacy staff.Upon arrival, they said they only had one of two prescriptions. Called Dr.'s office who confirmed the exact time they received it. Turned out they did have it. After waiting through the pickup line 4 times, I wasn't told about the cost of either prescription until I had to sign for the charge. Not helpful with suggesting cost-saving alternatives, no suggestion offered that perhaps they could hold that prescription and I could check for cheaper alternatives. After going home, my wife found GoodRX coupons for a fraction of what I paid. When I returned an hour later and asked them to reverse the transaction and use the good Rx coupon, I was simply told they can't do that with no further explanation. Moreover, the person who answered my questions was condescending and dismissive. While poor customer service is much more commonplace in the post-COVID world, I've found the service at this store to be mediocre at best for years. Shame on me for going back and this is definitely a "buyer beware" merchant.Update: In doing more research, I must also place some blame on my drug insurance company, Wellcare. I incorrectly assumed they "had my back" and part of what my premium was buying was discounted pricing, even if I had to pay some or all of the prescription cost. I checked with a major online retailer's pharmacy pricing and their normal cost - - no insurance, no coupons - - was 5% of what I paid. Moral of the story is: just because you have drug insurance, don't assume that you are getting a good or even fair price.
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January 2024 by steve mushett
Extremely helpful staff, in and out. A lot of cranky people around here, complaining cause of their cluless perfect lives
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January 2024 by Jo Champasouk
Very nice employees every time I shop there. Thank you all for what you do
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December 2023 by Crystal Pridemore
Loved it
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December 2023 by M M
Kind of slow checkouts, but I was not in a hurry.
