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October 2023 by Bob Schaut
Great service, and have always taken good care of our vehicles.
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September 2023 by Derrick George
I bought a 2017 Nissan used 3 yrs ago and I asked Robby (owner) to check the brakes. He told me that I still have miles to go before replacement. I was pleased and surprised. Most auto repair places would have told me that my car needed brakes. But not this place.Very honest and efficient. My car will only see A1 Auto Service from this point on. Thank you Robby.Service: General repairs & maintenance
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August 2023 by Ray Mincer
Very knowledgeable, friendly and reasonable considering today prices. They do what you want, check your top to bottom. Take the time to explain what they checked. What needs to keep an eye on, what your warranty recommends, what is safe to wait to repair. Also what you should do in the near future. It's the only shop I use and hope they are there for a long time.
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August 2023 by Preston Dominy
Didn’t have the parts to do a brake job, so instead of telling me he changed the whole brake system and charged me double.Service: General repairs & maintenance
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July 2023 by Blessings 2You
Robby's A1 is the VERY BEST AUTO REPAIR establishment in NW AR!?! Finest & fastest service anywhere. Robby runs his business with a lazer focus on the highest quality customer service available!! They're quick, efficient, knowledgable auto mechanic specialists who treat their customers like royalty ? !!They truly care about you & your vehicles. Their pricing is 100% fair value. You'll never get over-charged. And... when I pulled in with a faulty transmission (on my way to a meeting, no less) I was provided immediate curbside transport to my destination!! They always go above & beyond!!If you have car troubles GO TO A1 AUTO SERVICE!! North side of Harps @ BV towncenter. They'll take excellent care of you. And, you'll get to hear Robby's anecdotal notes on life as you work through your auto service! HIGHLY RECOMMEND!
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July 2023 by Denise R
I saved for years to buy a van with a lift so that I would be able to transport my handicap daughter and only drove it 5 times. That was in April and A1 auto has had it ever since. After numerous parts that have not fixed anything it still isn't fixed and the owner Rob has no clue. It's been almost 3 months. Who keeps someone's vehicle that long. If he didn't know what was wrong or was too busy he should have said so. What's wrong with referring me somewhere else? He does not seem to care about the many issues him keeping my van has caused. Flat out DOES NOT CARE. This feels like a bad joke to me. He laughed when I told him about all the appointments she has missed and unable to go anywhere this whole summer. I will be making sure to tell everyone I know about the treatment I've received and genuinely hope he loses business due to all the negative reviews I will post. It will be my mission to take the time I do not have to post this over and over in hopes I can help just 1 person so this does not happen to them
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July 2023 by Charles Hutchinson
They did a great job on our brakes and the price was great to. Thank you for working us in.
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June 2023 by k seal
Awesome people, service, and price.It's nice to have a business that appreciates you and your business and knows what they're doing.Good old-fashioned service!
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May 2023 by Kim Bryan
Robbie is terrific as are his mechanics. Very fair reasonable pricing. Highly recommend A 1 Auto Services
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January 2023 by Jeremy prime
Great honest, reliable auto repair shop.
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January 2023 by Percy Holdeman
Great service at this local Bella Vista auto repair company. We'll definitely be using their services again!
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December 2022 by Edward Ballow
Great place awesome customer service. Straight shooter not gonna upsale you for stuff you don't need
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June 2022 by Terry Taylor (TT)
I took my car in for brake work, and when I got it back the emergency brake didn't work. I took the car back, and they couldn't figure out why the emergency brake was no longer working. They said that the brake cable must be stretched out.?.. I took the car to another shop and they adjusted the emergency brake, and now it works again. Thanks, Rob!
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April 2022 by Kristal Chamberlain
We love Rob. Always keeps our vehicles running smoothly. Very honest, and reliable.
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March 2022 by Jaren Bishop
My vehicle broke down on Jan 6 and i paid to have it towed to this shop. I was informed of the repair needed on my vehicle and I informed Rob that I would like to proceed with the repair. After this point, it was impossible to reach anyone at the shop to get an update. I'd call and leave a message, and the owner would call or message me weeks later, always claiming that he "needed to figure out numbers" and he would call me back "within a couple days." Those "couple of days" turned into weeks. Every time i would finally get ahold of someone, i would hear this same excuse. I use my vehicle for work and it is my only vehicle. After a month and a half of getting the run around from the owner, I again paid for a tow to an actual reputable shop and they had ordered all the parts necessary and had me back on the road within two weeks. While my vehicle was at A1, it was left unlocked and someone helped themselves to things like my spare change, and all the paperwork I had on the vehicle. This place is sketchy and cost me so much extra time and money unnecessarily.
