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August 2024 by Shawna Lloyd
Arrived with a stick stuck in the undercarriage of my vehicle. They were friendly, helpful, and quickly removed it. Would return for future automotive needs.
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August 2024 by Jacob A. Haight
THIEVES they'll lie about what's needed and steal new components off your car if they beat their shops stock of random parts hidden in the back bay. I'd rate less if possible, took a vehicle in for a repair. Quite honestly the repair was shotty at best, (manufacturing says good for 10 or so years) died within a year they use refurbished components if your lucky, but honestly I'm certain this component was used. Also I have receipts proving I had a new battery put in during 2022, meanwhile I just changed the battery this week and the date was 7/19 and this is the only shop to have my car, I know I didn't replace the new battery with an older, know nobody besides myself or this shop had access to it.
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July 2024 by Katy Kane
Don't ever go here. They DID NOT EVEN DO WHAT THEY SAID THEY DID AND STILL TOOK MY MONEY!!! They kept one of our cars for weeks and told us nothing's wrong with it while they said they serviced the AC in the other car. We felt like nothing had been done so we decided to go to another mechanic which confirmed that THEY DID ABSOLUTELY NOTHING...EXCEPT ROB US! Very disappointing and upsetting! Find another place!
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July 2024 by JoAnn Lemancik
Great service and did good job I'll be back!
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May 2024 by Jose Rodriguez
Great service. Very friendly
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December 2023 by bignastysmokes
Took my vehicle in for a loose connection in the wiring and the starter going out. Several weeks later, they told me the engine was seized and they were nice enough to offer to buy the vehicle from me. I Asked what did you mean the engine is blown the owner said no “turney wurney, wonking tonking”. I thought this was pretty strange that they were even looking at the motor over an electrical and starter issue. So I drove down and asked them to show me how they knew the motor was blown. So they put a wrench on the crank and before our very eyes is able to turn the motor, but still keeps of the charade that the motor is still toast and that it was probably seized the other day and not now . Of course the guy that looked at the truck originally is not there. So we bump on the starter with a pipe and then it tries to start. And he still keeps up the story that the motor seized up . He offers to put a new starter in, I tell him I don’t feel comfortable doin that after what all has happened and that there is no way the motor seized up a couple of days ago and is magically better now. I tell him I want my 100 bucks back for having it towed , he declines and whiles off the diagnostic fees. ( I had diagnosed the vehicle,) they misdiagnosed it, said it was trash and then tried to buy and older nice truck from me for next to nothing. He said I wasn’t allowing him to fix it, I replied that surely he had to understand why I can’t let them touch my vehicle any more. He agreed to give me half of my tow money back if I had the starter replaced and drove the vehicle back to his business so he could make sure the motor hadn’t been replaced.. AnywayI had the vehicle towed home put a new starter in it and fix the ground wire and now I’m driving around and he did give me half my tow money back. I’m so glad I know just enough about cars to not be swindled out of my vehicle. I hate leaving someone a negative review but this is what happened.
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October 2023 by Bob Schaut
Great service, and have always taken good care of our vehicles.
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September 2023 by Derrick George
I bought a 2017 Nissan used 3 yrs ago and I asked Robby (owner) to check the brakes. He told me that I still have miles to go before replacement. I was pleased and surprised. Most auto repair places would have told me that my car needed brakes. But not this place.Very honest and efficient. My car will only see A1 Auto Service from this point on. Thank you Robby.Service: General repairs & maintenance
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August 2023 by Aimee McDougle
It seems like they can fix anything!!!
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August 2023 by Ray Mincer
Very knowledgeable, friendly and reasonable considering today prices. They do what you want, check your top to bottom. Take the time to explain what they checked. What needs to keep an eye on, what your warranty recommends, what is safe to wait to repair. Also what you should do in the near future. It's the only shop I use and hope they are there for a long time.
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August 2023 by Preston Dominy
Didn’t have the parts to do a brake job, so instead of telling me he changed the whole brake system and charged me double.Service: General repairs & maintenance
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July 2023 by Blessings 2You
Robby's A1 is the VERY BEST AUTO REPAIR establishment in NW AR!?! Finest & fastest service anywhere. Robby runs his business with a lazer focus on the highest quality customer service available!! They're quick, efficient, knowledgable auto mechanic specialists who treat their customers like royalty ? !!They truly care about you & your vehicles. Their pricing is 100% fair value. You'll never get over-charged. And... when I pulled in with a faulty transmission (on my way to a meeting, no less) I was provided immediate curbside transport to my destination!! They always go above & beyond!!If you have car troubles GO TO A1 AUTO SERVICE!! North side of Harps @ BV towncenter. They'll take excellent care of you. And, you'll get to hear Robby's anecdotal notes on life as you work through your auto service! HIGHLY RECOMMEND!
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July 2023 by Denise R
I saved for years to buy a van with a lift so that I would be able to transport my handicap daughter and only drove it 5 times. That was in April and A1 auto has had it ever since. After numerous parts that have not fixed anything it still isn't fixed and the owner Rob has no clue. It's been almost 3 months. Who keeps someone's vehicle that long. If he didn't know what was wrong or was too busy he should have said so. What's wrong with referring me somewhere else? He does not seem to care about the many issues him keeping my van has caused. Flat out DOES NOT CARE. This feels like a bad joke to me. He laughed when I told him about all the appointments she has missed and unable to go anywhere this whole summer. I will be making sure to tell everyone I know about the treatment I've received and genuinely hope he loses business due to all the negative reviews I will post. It will be my mission to take the time I do not have to post this over and over in hopes I can help just 1 person so this does not happen to them
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July 2023 by Charles Hutchinson
They did a great job on our brakes and the price was great to. Thank you for working us in.
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June 2023 by k seal
Awesome people, service, and price.It's nice to have a business that appreciates you and your business and knows what they're doing.Good old-fashioned service!
