Mark Martin Kia is highly praised for providing a friendly, professional, and hassle-free car buying experience. Customers appreciate the knowledgeable staff who are helpful and fair, making the process easy and enjoyable. Many reviews highlight the honest and honest approach of the team, with no pressure to make decisions and a willingness to offer helpful advice. The dealership offers convenient options to shop, apply for credit, and arrange delivery through their website, though they also value in-person interactions. Customers who have purchased or traded vehicles here report positive experiences, citing helpful dealers who take the time to explain features and ensure satisfaction. The service team is also commended for their professionalism and efficiency, especially in situations like tire replacements, where they cover damages and order the desired tires with ease. Overall, Mark Martin Kia is recognized for its fair treatment, friendly staff, and top-notch customer service, making it a trusted place for vehicle purchases and maintenance. Many customers express their intention to return for future purchases, highlighting their satisfaction and loyalty to the dealership.
Always great service at Mark Martin Kia. Quick service and comfortable waiting area. John was particularly helpful. George drove us to lunch and we were picked up when we were finished. Thanks to everyone at Mark Martin Kia.
September 2024
Always have a great experience here. Good wait time, good value and trust that the job is done right.
August 2024
I had a 8:am appointment they served the car with all the recalls three our four and was out by 12 noon not bad.
