Citizens Bank is recommended by long-term customers who feel the people at this branch truly care. Many describe it as one of the best banks they've ever worked with, where staff are professional, answer questions, and make customers feel they matter. However, one customer closed an account due to rates and fees and reported a refusal to complete a simple currency exchange, stating it was not considered customer service.
My parents banked at this bank for 50 years. They literally just refused to sell me a roll of pennies. Will not be opening an account with these people ever!! P.S. Centennial Bank, Bank of cave city, And 1st community all 3 sold me pennies no questions asked. We're all seriously friendly and welcoming. Like should be.
January 2025
I recommend this particular branch. I've banked with Citizens for over 10 years and the people at this branch truly care about their customers. Thank you Citizens Bank of Batesville!
November 2022
The people are always so nice and willing to go the extra mile to help you.Plus on Friday they give out free Popcorn!
