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October 2023 by Crystal devaughn
Bought this vehicle in June and 2 months later my backlight started coming out so I went to local dodge place and they said my backlight and spoiler was coming off because the back window wasn’t on right and looks like the back hatch had been damaged probably in a wreck so told me to go to a body shop for confirmation. I went to a local body shop and they said it appeared it had been wrecked in back and hatch replaced and repainted. So husband contacted the manager at mark Martin and he had us bring it up to be fixed. They had my jeep a week and 2 days and I pick it up and get home and this is what happened on the 2 hour drive home. My light is coming out again and they didn’t even fix the window let alone anything else. I am freaking livid. I’m paying 32,000 for a vehicle that falling apart and busting because the damage wasn’t fixed properly.
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October 2023 by Harvey VanDeman
They found my problem and fixed it. It came in under the estimate so I was happy.
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October 2023 by SojournerTruth Malone
Everything was great. Could do better by following up by phone
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September 2023 by Gavin Puntney
I have always had the best experience dealing with your people when I have purchased a vehicle than anyone else I have dealt with in my whole life. Your help and honesty about my purchases is amazing. I will always recommend you and totally trust you. Thanks so much for everything.
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August 2023 by Tony VanDeman
Great people that go out of their way to be helpful.
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June 2023 by Heather Weiand
Tessa is by far the best salesperson I have encountered when buying a car. She was very patient with me and took the time to get me in a car that I loved and fit my budget. Jordan also helped with the process to make sure my payment and vehicle price were where I needed it to be.
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June 2023 by Kimberly Crawford
So I called to schedule service for my truck... I guess Jeremy didn't want to deal with me because he said his next available appointment wouldn't be until July 10th. This was on June 5th I believe. So I told him to make the appointment, if I found someone else I would call and cancel the appointment. So he asked for my name and my number and that was it, no make model or year of my truck, and no time was given for me to arrive. So I know that no appointment was made. How awful of you! I would give a 0 if I could!
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April 2023 by Melanie Reiter
Everything I needed fixed was fixed! Only minor thing was no one called me to tell me my vehicle was ready.
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April 2023 by J Ducker
It was the quickest trade I’ve ever done. Pete Gibson did a lot of stuff for me by email before I even came in. By the time I got there numbers were already figured up for me. He explained a lot of features really well and even helped me set up my Bluetooth and CarPlay. The sales manager was really great and explained things well. Best experience I’ve ever had at a dealership.
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April 2023 by dwayne osmun
i took two vehicle's in for service they were very quick on both , did a great job
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April 2023 by Carol Boyer
Tessa is a great sales person. Service dept. Is awesome.
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January 2023 by Jeff Tatum
Wyatt is such a awesome salesman. We bought two vehicles from the dealership in two days. He is top notch guy foresure!
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January 2023 by MommyDenZen 2010
Mark Martin keeps their promises. I’m a satisfied customer, thank you Wyatt and Jordan.
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October 2022 by Cody Dodson
Me and my wife were trying to sell our car they had us send pictures and vin number and told us they would be able to match what we were offered so my pregnant wife went down there only to have the store manager lie and tell her he didn't want the car because it needs tires when we just put new tires on it and that it needs an oil change he told me he never checked the oil because we just had it changed but never reset the light worst experience from a car lot id recommend carmart before ever stepping front on there business
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September 2022 by Amanda Simon
They were the best we've ever dealt with. We've told everyone we know and we'll definitely be back!