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March 2024 by Brenda Kepler
I've been with US Bank forever ever since I moved to Arkansas back in 2003 and I've always used the Alma branch. Just recently I heard from a friend that the alma Branch will be closing. I hope this doesn't happen because it's the closest Branch to me and very convenient. Please let me know if y'all are closing or the closest ATM I can use without being charged. Thank you Brenda Orzol Kepler
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February 2024 by Travis Wentzel
Mrs. Sarah is a knowledgeable banker, very positive and optimistic attitude, most importantly she's honest and detailed about the services her company provides. I will continue to bank with U.S. Bank and look forward to future banking endeavors. I'm a small town guy whose dealt with smaller local banks in the past and now would highly recommend stopping into the US Bank Alma branch!!
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November 2023 by Tilas Hutchison
I've been a customer at this bank for almost 10 years Make the repetitive deposit every week like I always do. Except this week they hold that sucker for 7 days while I'm on vacation. Overdrafting all my bills can't get a hold of anybody on the phone. It's like talking to an ATM machine. Just warning all you people out there This is not a person to person bank. The teller won't be able to push the button for you so don't expect much. #terrible service
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August 2023 by Gabe Elliott
Sarah was soooo helpful. Really appreciate her help with a difficult situation. She took the time needed, was patient and kind. She took care of multiple people and did so with attention to detail. Thank you Sarah!
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August 2023 by Cat
Very nice and helpful teller.
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September 2022 by Robert F.
Love US Bank. Have been a customer since early on when we had the bank debacle years ago when so many banks went under. Not like the bigger, overly crowded banks like Bob A and Wells Fargo. Great service, Great people at US Bank. Convince such as branches at many supermarkets that have extended hours and hours. Hard branches in many locations in the country.
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March 2022 by Jason C.
Slow service inside the branch. Nice tellers. I wouldn't recommend this US bank. ATM broke quite often.
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September 2020 by Barry Mccreight
went to my local branch and the lobby is still closed for covid ( Even though no face mask or social distancing by employees) Also the drive through was closed until 9:30 for some reason so I had to deposit my rent 1000 dollars into the ATM. It took my money and went black. I pull back through the drive though and was told we will get back to you in a few days. What? a few days? So I asked to talk to a manager and was told he was to busy.I asked for something to show I made a deposit. Nope. So I said fine I am not leaving without my money or credit or at least talk to someone.Nope they called the cops on me and I am now no trespassed from my bank. 5 STAR SERVICE AT ITS BEST. Ok Update called after a hour and a half transfer d 4 times then conveniently hung up on. 5 STAR SERVICE AGAIN. Get THIS 5 Star Service but no complaint department when you call. Let that sink in.
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February 2020 by Lindsey Harvel
Fast, reliable bank. Workers are very personable and caring ! Had accounts with many banks but this is my favorite bank. Mandy, Jordan and Ty are a great group running the alma branch .
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February 2020 by Debra Webb
I dont live in Alma. But I have used this branch often when I'm in town. They have always been friendly to me. They always greet me as soon as I walk in the door
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June 2019 by Jessica Norried
I am about to close out our account due to every time we get paid, they wait several days to take money that we have spent off our debit card and puts us in the negative. Then we get charged an overdraft fee. This happens every time we get paid. And they have also been rude to us.
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January 2019 by Dave Paulson
They do not know how to treat people. They have not helped my father at all. Very disappointing.
