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March 2024 by Google Customer
I know some businesses are still understaffed and it’s understandable however!!!!!!!!!!! I moved into my home January 1st and my neighborhood has cluster mailboxes so it requires each resident to have their own key, needless to say I’ve yet to receive a mailbox key and today marks two official months. Every time I go to the business I’m told the supervisor has to rekey the box, well I’m beginning to think they don’t have a supervisor at all. The best I can do is hope Im home to catch the mail carrier at the box at this point. I do believe they show professionalism and customer service inside the business but not when they have to physically leave and do their job so when im being inconvenienced, then those two qualities are horrible.
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February 2024 by Sherry T
Always very pleasant and efficient. I do wish they had a self service kiosk as there is usually one one clerk at the counter.
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July 2022 by Johnnie Archer
Just watched the MARROON VAN driver RUN OVER AND KILL MY KITTEN!!!!!leaving him in the middle of my driveway for my grandson to see, my grandson is very upset, i can not believe the driver didnt even STOP!!!!! he didnt even stop and i KNOW he seen it and he had to have felt the bump when he CRUSHED my cats head!!!! upset on Woodvine Drive!!!!!!!
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May 2022 by Arts and Letters
Always had great service here!
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January 2022 by Desarae Walter
If I could give a zero stars, I so would. The lady I just dealt with was very disrespectful and rude and clearly didn’t know how to do her job. She kept very disrespectfully announcing that I didn’t have enough money on my card to pay the rest of my transaction, when in fact I did. I dont recommend coming here with your mail let alone your money.
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August 2021 by Carol Robbins
Just drop of things to a friends
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June 2021 by Chaz England
Habitually loses mail. Carriers appear to be plain clothes individuals who sloppily hurl mail into boxes. Oftentimes when you retrieve your mail, it’s usually in a balled up mess. Perhaps this is the reason why my mail has come up missing not once but twice.
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January 2021 by Alexa Pets
They are so nice! Recommend I always ship with them and they are cool so like yeah I recommend :)
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January 2021 by Matthew James
Should stay open until 5:00 PM. Tax dollars should not be supporting such poor customer service.
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September 2020 by Whitney Marie
Very Ghetto, would not recommend
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July 2020 by Carl Williams
Nice large lobby area, great staff working the counter. When they are busy additional staff come to help get customers moving through quickly. The preprinted drop area is ample size and for those that need them, supplies such as USPS large bags are right there.Easy to get in, and out, of the parking lot as well. I love the fact that the outside blue drop box has the door in the back to accept smaller boxes. This allows me to drop in, leave my small packages, and be on my way home quickly.Location is great as well. Right next door is a Dollar General so it is easy for me to choose this post office when dropping packages off.
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April 2020 by Preston Gamet
Great staff always and I go in there almost every other day!
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February 2020 by Cristina
Went in and asked to get a new mailbox key, they sent me to the packages window. Waiter 35 min in line and then 10 min at the door for someone to help me. I finally rang the doorbell to see how much longer it would be until I got help because I had an appointment to make and no one came. Talked to a lady who seemed to be in charge, she said they were changing people in the back. Finally get help from someone who seems less than happy to have a job, she tells me I am in the wrong place and I need to go back to the original window that had sent me there. Then proceeds to waltz to the back to give me a paper (no intent to hurry at all). I ended up having to leave without taking care of it and was late 5 min to our appointment.
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February 2020 by Daniel Taylor
I spoke with Charles, he was very professional and answered all of my questions.
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September 2019 by Erin Braham
The customer service at Alexander post office was amazing today.
