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January 2024 by Zach Alderson
Brandon Bassett has been a huge help every time we have needed services! Always answers and handles every issue promptly. 10/10 service!
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January 2024 by L Rich
Always goes above and beyond what is requested. Expedient, courteous, efficient and I think one of their best attributes is follow up which is almost non-existent in this day and age.L RichState Farm Agency team member
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January 2024 by Nick Ginardi
Blake is one of a kind! Excellent customer service and very professional! As an insurance agent couldn’t ask for a better representative to work with.
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January 2024 by Ryan Roberts
Brandon was/is incredibly helpful. He is a kind and honest individual that is very knowledgeable and is able to provide fantastic service. Highly recommend Brandon and ServiceMaster.
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January 2024 by Matthew Townsend
Brandon Bassett has been the best service provider for us! He has always been one call away and always available when we need him. I could not speak highly enough about him.
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January 2024 by Matthew Morris
Brandon is the best of the best! Anytime I have a customer who needs anything from home restoration to commercial restoration to roofing I call him. He keeps me in the loop every step of the way and makes the process super simple! He is the only person to call!
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January 2024 by Caitlin Bryan
10/10! Anytime an insured of mine has had a claim on their home, Blake always answered his phone immediately and his team was out there within a few short hours working to resolve the issue. They always seem to do great at keeping the customer in the loop as well as making sure to keep the agent updated as well. Love this team!
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December 2023 by Ryan Wilder
My house was damaged at the end of June. I've been without almost half of my house since then. My insurance company recommended ServiceMaster for services, and I wish they had not. They came out and did water mitigation. They did an estimate for interior work at the beginning of September. In order for them to get started, they need a down payment. I told them they needed to send over documents to me to send to my mortgage company. Or they could just send them directly. They say they did, but my mortgage company hasn't reached out to me like they did when the other contractors sent their information over. I left them a one star review before Thanksgiving, and they left a pretty condescending reply. They did however reach out and said they would try to make things right. A guy came out and said they would try to have my house finished by Christmas. They also wanted me to take my review down. This is the day after Christmas, yet I'm still without almost half of my house. I've given them opportunities to make things right, but they have not.It also doesn't help that most of the people I've spoken to there have been arrogant and condescending. They simply do not care about you, or else I wouldn't still be in this position, six months later. I do not recommend this company
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September 2023 by Charles Trent Townsend
Service master FAILED at providing a quality service and FAILED at having a professional staff. I Had a AC leak. drywall damage and ceiling falling. service master showed up and placed some fans, sprayed a little perixide around and left. water still dripping from ac unit pan and from floor into space between floors. water eventually found its way downstairs. My wife and I shop vac the water up and started getting things dried up.3 days later different crew, this crew was belligerent and condescending to me and my family. i finally was tired of his abuse and told them to get the fans and get out, i was finished with this crew and the attitude i was getting from them.keep in mind the total time spent at my house by service master was less than an hour. over 1000 dollars charged. I will keep all my friends informed of the bad service and outrageous prices charged by service master. Please read this review for what it is, bad service and being overcharged is not a good way to do business. Sorry servicemaster you failed again. Use this company with caution. My Insurance company has removed them from its recommendation list because of bad service.Service: Water removal
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October 2022 by Baylee Kuhn
These guys are awesome! So so nice! They have a call time of about three minutes where they resolve any of your problems! Give them a call if you need restoration services! They also offer free loss inspection!10/10 recommend.
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September 2022 by Greg Santillan
Brandon is very responsive and professional! He cares about his customers and goes above and beyond!
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August 2022 by Baylee Bethell Kuhn
These guys are awesome! So so nice! They have a call time of about three minutes where they resolve any of your problems! Give them a call if you need restoration services! They also offer free loss inspection!10/10 recommend.
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July 2022 by Brynn Hobbs
One of the absolute finest businesses I have ever dealt with. I work in an adjacent industry, and we have customers who rely on the type of work that ServiceMaster provides, and they have taken impeccable care of all of our clients. Brandon takes great care of everything and keeps us informed from start to finish. They really do feel like a partner, not just someone working in a different office. Can’t recommend these guys enough!!
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July 2022 by Brittany B
We have used ServiceMaster for our customers lots of times over the last year or so and they are always prompt and get the job done in a timely matter. Brandon is awesome and if I ever need to use a company like this for anything, I will definitely choose ServiceMaster!
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March 2022 by Judy Marendt
We could smell mildew after our roof leaked. Very scary. Called ServiceMaster yesterday afternoon. Kara answered the phone and was very courteous and helpful. Within a half hour, she called back to schedule a service representative for between 9:30 and 10 a.m. the next day. Clayton called to ask if he could come a little early and was here by 9:20. He inspected all of the areas we were concerned about; thoroughly sprayed all areas affected in the attic, pulled back the insulation, sprayed & put insulation back in place; sprayed under the roof attic area where water had left its marks. Clayton explained about the formula used and its effectiveness. He came, he worked, he conquered--all within a short period of time. Gosh, are we pleased!Service: Mold inspection
