-
December 2023 by Jennifer Frandsen
I have debated whether to leave a review or not because being a small business owner myself i get that not every customer is going to be pleased or can be helped....that being said...i cant recommend Yuma Vision Center. We had a very good experience with the optometrists but the office management ruined our experience. My husband had a difficult rx and was frustrated with their response and their guarantee. I think they interpreted "guarantee" differently. His last pair had the bi focals too high so they sat right at eye line instead of slightly lower but because of all the revisions that had to be done to his lenses and a disagreement over costs the management told him not to come back so cant give them the chance to right the wrong...That just isnt a healthy way of dealing with a disagreement, especially if you want people to trust their eyesight and money to your company. Refusing a customer service should be reserved for abusive clients which my husband is not....all over whether a bill should be $15 or $80. Management should be about managing a situation not about amputating a problem. Very disappointed because the rest of the staff and docs were great, but management was uncommunicative and agressive.
-
December 2023 by Michael
Great quick experience, even offered ti clean my glasses!
-
July 2023 by Eduardo Gomez
Been coming for 4 years and always have a great experience with all the staff. Alway explains all issue or concerns. Always answering any questions I have.
-
July 2023 by Allen on the spot ! Yuma Community
They avoid questions about what I need a push their own BS, I have an extremely strong prescription and was inquiring if they had a lab to accommodate it only for me toget frustrated by the lack of knowledge coming from the associate.
-
July 2023 by lucia Martinez
The best customer service, staff is super friendly. Husband and I Been coming for 4 years.
-
April 2023 by Yarel Arellano
My contacts fit perfectly and doctor was very detailed with her explanation about my exam results.
-
April 2023 by Danya Arellano
The workers were very kind and the service was very quick. Definitely Recommend ?
-
March 2023 by Mandy Fraser
Dr. Determan and his staff are wonderful! Excellent service every time!
-
January 2023 by Jenna Copp
The best glasses place in this city. Employees always work with you and help you with anything you need glasses or expense wise.
-
December 2022 by K B
Worst place to go they can't even get the right prescription said my eyes were better than previous years than to fing out by the time I go to Walmart to get glasses I cannot see out of their prescription. All this lady told me was thanks for your money there's nothing we can do for you.
-
December 2022 by Patricia Stephens
Yuma Vision is the best! Dr. Glover is so informative and went above and beyond today actually taking time to actually type her notes of the exam and provided them to me before we left. I would highly recommend Yuma Vision.
-
September 2022 by Kerri F.
I really like this office. From the Doc to all other staff everyone is friendly, professional, attentive and fun. It's a normal atmosphere sometimes a little cold. Clean, that's a big thing for me. The little things are clean here. Detail matter. Give them a shot you won't be disappointed.
-
August 2022 by Carmen Loveless-George
Dr. Glover was the best optician I think I've ever seen. She handled my eyes with care and explained everything as we went along. My prescription is perfect. All of the staff were welcoming and friendly as well.They're awesome!
-
August 2022 by Sharon A.
What a fantastic experience! I am totally impressed with your vision center. The service was expert, and with such smiling, happy faces. Absolutely amazing. Thank you so much for that 'feel good' experience!
Sharon Adams
-
July 2022 by M2M Grub N' Gamble
new patient visit, everyone was nice, claudia was fast & friendly, they didn’t pressure me into anything, and the dr. was very helpful in explaining my situation. i actually left with just my prescription. a positive experience all around.
